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Coppull Buster
13-11-2009, 08:41 PM
Ive been having a problem recently getting the latest GPS fix update from the Tomtom server, using Tomtom home, it just says there was a problem with the server please try again later.. But its been like that for the last 3 or 4 weeks now..
:beatdeadhorse5:


My unit is a Tomtom One XL :driving:

Is anybody else having that problem???

Or does anybody know if there is another way to obtain the latest GPS fix???

xanadu
13-11-2009, 08:50 PM
I connected to the server last weekend and it was fine.

cosworth4x4
13-11-2009, 09:03 PM
is youre software out of date just done a update for gps fix all ok.

try a reinstall of it and take the updates for home.

Coppull Buster
13-11-2009, 09:05 PM
You mean the tomtom home software?

Coppull Buster
13-11-2009, 09:13 PM
If I check for Tomtom home updates, it says :-

"You are currently using the latest version of TomTom HOME: 2.7.2.1825
There is no newer version available."

I can connect to TomTom home ok and download mapshare updates etc no problem, I just cant get the GPS fix for some reason... It starts to do it, I get the normal TomTom Services "CONNECTING TO SERVER" screen, but then it fails and I get a message that says "AN ERROR OCCURRED ON THE TOMTOM SERVER. PLEASE TRY AGAIN"

cosworth4x4
13-11-2009, 09:14 PM
yes what version you running perhaps its become corrupt.

mine is 2.6 but sure there is a later one.

yes youre on the later one , odd maybe worth reinstalling it as it dont take that long.

xanadu
13-11-2009, 09:17 PM
If I check for Tomtom home updates, it says :-

"You are currently using the latest version of TomTom HOME: 2.7.2.1825
There is no newer version available."


I have the same version and it works perfectly with the updates.

Coppull Buster
13-11-2009, 09:18 PM
ok thanks guys, I will try a reinstall and see what happens..

Coppull Buster
13-11-2009, 09:26 PM
Just uninstalled TomTom HOME from my PC

Downloaded latest version of HOME from the TomTom website, and re-installed it, but Im still getting the same error... Weird!!

Coppull Buster
13-11-2009, 09:31 PM
Sorted it....

I logged into my TomTom account first, then tried the GPS fix again and it worked this time.. I presume for some reason it must have lost my details or something and wouldnt log in.. You would presume though if that was the problem it would say that, instead of just saying there was an error on the server????

cosworth4x4
13-11-2009, 10:07 PM
im not logged in on mine but still get the gps fix as of 30 min ago.

never bothered logging in for at least 6 months since i last formatted pc.

Coppull Buster
13-11-2009, 10:45 PM
Weird ehh !! Anyway its working now.. Thanks for your help and advice again...

cosworth4x4
13-11-2009, 10:48 PM
no prob glad you got it working.