6900 super losing connection

[cardealer]

hi there iv had my box for months now but of late i have been losing connecting thru c/s when i look into 8281 menu saying disconnected, but the ip address is fine, i have a tm600 underneath that working fine so its not the router im running on the 716 patch the only way to solve it, is by turning the box off and on, any help please

[Giga]

your not using the same info on 6900 super and tm600 (login and passwords) servers don't take normally the same login at the same time?
are you using: filters, both cccam and newcamd
you are aware there are some IP address issues with TM-6900? (https://www.satpimps.co.uk/showpost.php?p=726322&postcount=3) <= click here

[cardealer]

hi giga i know they r two different boxs the point i was making out that my router is fine, the 6900 super sees a ip address no probs its not the same problem i had last time, i just goes scambled look at my 8281 menu says disconnected so i try to connect again with the red button and it wont but if i switch the power off and on its boot up working again many thx

[Giga]

My point is that not the router is the problem! the router is sometimes the solution in changing the used IP range in the home network. If both connect cccam and newcamd then it should be alright. When the TM-6900 HD super is loosing its connection, the hard part is to figure out why? The TM-6900 could have been under attack from the intenet, you could have a conflict between cccam and newcamd, or if you are using sssp this could have influenced the process to. The box could have caused to many requests to the server and the server can kick you off.
So if this happening a lot try to figure out in a step by step process what is causing this behavior. If I want to see/record important items on the box, I power the box off 3 minutes before wait a couple of seconds: if you use harddisc it is important to find out when the disc has fully stopped and you don't power up the receiver again before the time the hard disc is fully stopped. Otherwise you can damage your hard disc or shorten its lifespan. Has to do with powering up a hard disc again while a disc is spinning down and so creating torque stress on the platters.
I can only point at certain directions, as I'm not there and can't see what is going on when it is happening.