View Full Version : TM 9100 serial update help!
forest1
03-07-2010, 02:49 PM
Hi all any advise would be most welcome, i have a TM9100s that needs serial updating as i don't fancy the JTAG method, can someone please explain the process for this method of updating and what i need, i.e: files etc etc
The problem started when i was loading the ur18 image abd pulled out the SD card during the process thus wiping of all info, i still get the green lights on the front panel which is telling me it's still alive, but i cant Factory reset or anything, i have never attemped a serial update and don't know what the success rate is , help anyone..:respect-055:
you need a null modem cable D9 female - D9 female, working serial port on your computer.
https://www.satpimps.co.uk/showthread.php?t=65745
look for serial in the second posting.
echelon
03-07-2010, 04:00 PM
I use tcc6 and choose serial update , factory reset the box using the front buttons , then turn off and back on , again holding the up button when doing so and choose serial load , having already told tcc which file to use etc on your pc
having said that , ur18 recommends using the tcc 7.1 loader
traveller
03-07-2010, 07:23 PM
May be go back to an earlier image and load by serial, then load UR 18 with tcc 7.1 loader.
echelon
03-07-2010, 07:55 PM
May be go back to an earlier image and load by serial, then load UR 18 with tcc 7.1 loader.
definitely , done that myself but loaded edg v4.4 now instead of ur18
forest1
04-07-2010, 04:23 PM
I use tcc6 and choose serial update , factory reset the box using the front buttons , then turn off and back on , again holding the up button when doing so and choose serial load , having already told tcc which file to use etc on your pc
having said that , ur18 recommends using the tcc 7.1 loader
The problem is echelon, i can't factory reset until a serial update has been completed this is were my problem lies, i have the null modem cable infact i have all equipment , but what i don't have is the file (uboot file) and the knownledge of how to perform the task ahead.
I have the ur18 image on an SD card but yet again trying to load that fails, now i know the reciever is fine , it's brand new, i just pulled out the sd card when loading image by accident wiping everything of it, however i was told that if the 4 greens lights appear the reciever is retriveable. Do i hook it up to my TV and pc at the same time, do i use tcc 7.1 to load the file? this is where i need help, thanks mate!:respect-051:
basilyoung
04-07-2010, 05:50 PM
The problem is echelon, i can't factory reset until a serial update has been completed this is were my problem lies, i have the null modem cable infact i have all equipment , but what i don't have is the file (uboot file) and the knownledge of how to perform the task ahead.
I have the ur18 image on an SD card but yet again trying to load that fails, now i know the reciever is fine , it's brand new, i just pulled out the sd card when loading image by accident wiping everything of it, however i was told that if the 4 greens lights appear the reciever is retriveable. Do i hook it up to my TV and pc at the same time, do i use tcc 7.1 to load the file? this is where i need help, thanks mate!:respect-051:
hope this helps, its the uboot file of my 9101
also whilst using the null modem method, I would remove the mem card
if you get the uboot file on the unit, with out incident, I would then put the technomate base image on the unit,
its been some time since I messed with the 9100 series,
but think once the uboot file is on the unit, you can use the technomate control centre to load an "update" image
baz
forest1
04-07-2010, 06:35 PM
Thanks for your help so far guys
This is a run down on what’s happening
Com1
Baud rate; 115200
File; uboot
When I have completed the above I get this
N; initialized com port (1, 9600)
N; Monitoring started (com1, 9600)
N; Ready (TM9100_Uboot.img
Then when I press the right followed by ok, all the while in serial update, I get this message
“PC is not responding. Will retry. Key (-1)
Where am i going wrong and why is it not working, help please
if the 9600 baudrate msg is on the receiver: change the baudrate settings on pc to 9600 to. property of com1 in hardware devices
forest1
04-07-2010, 07:04 PM
I have checked the port in device manager changed it to com3 9600 still nothing, how do i know if the port is working? even though it tells me the device is working correctly, how can i be sure?
basilyoung
04-07-2010, 07:21 PM
when you get the pc not responding,
have you tried resending the u-boot file??
also as posted by Giga, the baudrate needs to be the same, but normally the 115200 would be correct
baz
ps, I am trawling through my old post, as I have seen this problem before, but cant remember the "get out"
echelon
04-07-2010, 07:54 PM
I used 115200 and no problem on my com 1 or a proper pc with proper com port , in xp,
and I also used a tm009 official file to reflash the box first before edg 4.4
so yes you may need to use a uboot first , and a proper tm file too , before trying anything else
and they are model specific so make sure the files are correct for your model , 9100 or 9101 as appropriate
in your case it would seem its the 9101 or 9100s , and not the original 9100 that mine is
at the very worst you will have to jtag it
Plessy
04-07-2010, 11:14 PM
I have had similar issues b4, blaming the Tm5400... but discovered that it was not the Sat Box but the Darn computer .
The System Manager in XpSP3 isn't far as good as the Old Flin Stones 98 Second Addition. And Neither is the File Manager either for that matter... Too Arty farty for my taste :D
NOTE :(Windows XP Service Pack 3 + Technomate STB. Users ONLY)
Using Serial Cable to Revive Firmware.
Go to the System Manager within the Control Panel !
i.e.
Start , Settings, Control Panel, System, System Properties, Device Manager, Ports (Com+Lpt)
On the Serial Device Displayed,
Right Click your serial device go to Properties then select Advanced Tab.
This could Display anything from 1 - whatever ? Com Port..
Make Sure this is Set to Com 1. If Not Then Change it to Com 1.
Once assigning you will Have to do a Complete reboot of your PC so as for the changes to be Effective.
:)
Then retry comms to your box using serial cable and hopefully you will get some result....
Plessy.
forest1
06-07-2010, 04:52 PM
I have had similar issues b4, blaming the Tm5400... but discovered that it was not the Sat Box but the Darn computer .
The System Manager in XpSP3 isn't far as good as the Old Flin Stones 98 Second Addition. And Neither is the File Manager either for that matter... Too Arty farty for my taste :D
NOTE :(Windows XP Service Pack 3 + Technomate STB. Users ONLY)
Using Serial Cable to Revive Firmware.
Go to the System Manager within the Control Panel !
i.e.
Start , Settings, Control Panel, System, System Properties, Device Manager, Ports (Com+Lpt)
On the Serial Device Displayed,
Right Click your serial device go to Properties then select Advanced Tab.
This could Display anything from 1 - whatever ? Com Port..
Make Sure this is Set to Com 1. If Not Then Change it to Com 1.
Once assigning you will Have to do a Complete reboot of your PC so as for the changes to be Effective.
:)
Then retry comms to your box using serial cable and hopefully you will get some result....
Plessy.
I have everything set up how it should be but still no joy?
I am using windows 7, is this no good?
I am using the uboot file supplied by another forum member, is this no good?
This seems such a simple process yet nothing happens
my set up;
D9 female to female
Scart from tv to reciever
Menu on screen ok
Reciever lights on with 4 dashes in front panel
Tcc 7.1 and 6 tryed no success
i have gone through this process;Start , Settings, Control Panel, System, System Properties, Device Manager, Ports (Com+Lpt)
On the Serial Device Displayed,
Right Click your serial device go to Properties then select Advanced Tab.all ok
On reciever side i get this;
N; initialized com port (1, 9600)
N; Monitoring started (com1, 9600)
N; Ready (TM9100_Uboot.img
now both computer and reciever have same info for com port1 and still nothing?
This fast becoming frustrating:001_07:
Plessy
06-07-2010, 05:59 PM
I have everything set up how it should be but still no joy?
I am using windows 7, is this no good?
On reciever side i get this;
N; initialized com port (1, 9600)
N; Monitoring started (com1, 9600)
N; Ready (TM9100_Uboot.img
now both computer and reciever have same info for com port1 and still nothing?
This fast becoming frustrating:001_07:
--------------------------------------------------------------
I have No Idea about Windows 7 and therefore cannot help any further but I wouldn't give up hope yet.:toetap05:
You seem to be making progress though and every step counts as a learning curve. You will get there eventually as I did but you may need a little more time to eliminate the culprit.
I am sure there are other windows 7 users out there that could shed a little more light on the situation, but they may not be aware of this post or have different receivers witch further complicate the issue.
My advice useless as it may seem is Not to give up hope just yet...:)
Just give it little bit more time and perhaps coffee or tea or whatever gets the brain into overdrive
All the best!
Plessy,:)
echelon
06-07-2010, 06:17 PM
dunno about windows 7 , but tcc6 works fine using xp pro sp3 with a pc that has a proper com port 1 at the rear of it , and the latest jre installed and jiboot 4.3
I never got anywhere with tcc 7.1 myself
horses for courses with the machines , cant beat using the pc and os the tools were designed for !!
not a laptop running win7 and a usb adapter , so try using a proper os like xp on a proper pc with a standard pc comport , and set the com port to 115200
Plessy
06-07-2010, 06:29 PM
I am not sure if Windows 7 has a FIFO buffers TAB in the properties of the port but if it's of any use Mine is Disabled..
Plessy
06-07-2010, 09:19 PM
dunno about windows 7 ,
not a laptop running win7 and a usb adapter , so try using a proper os like xp on a proper pc with a standard pc comport , and set the com port to 115200
Just for the record I am using a F.S. AMILO Pro V2020 XP laptop and a UC-232A (Usb to serial adapter) with out any problems to any Technomate Reciever !
Even the old tower running 98SE standalone relic with all the hard bits at the hard place to reach still works better at times!
Although as echelon says The older machine's have more Miles on the Clock ! hence Horses For Courses...lol:sifone:
Plessy.
forest1
07-07-2010, 07:12 PM
Thanks guy's for all your help
I'm using a standard desktop pc which has a com port at the back a 9 pin male i have also recently installed windows 7 on to it , before i used XP pro service pack 2, trouble is i can't be asked to reload XP again. Still i won't give up on this as it cost a lot of money i just wish i could figure it out, every thing seems ok as i mentioned in my earlier posts , but as soon as i try to send the file and press the ok button on the reciever i just get PC not responding, frustrating because it seems such an easy process.
Maybe i should ask some one if i could borrow their pc with xp on it? or send it back to technomate and see how much they will charge, i dont know.. thanks guys
echelon
07-07-2010, 07:17 PM
Thanks guy's for all your help
I'm using a standard desktop pc which has a com port at the back a 9 pin male i have also recently installed windows 7 on to it , before i used XP pro service pack 2, trouble is i can't be asked to reload XP again. Still i won't give up on this as it cost a lot of money i just wish i could figure it out, every thing seems ok as i mentioned in my earlier posts , but as soon as i try to send the file and press the ok button on the reciever i just get PC not responding, frustrating because it seems such an easy process.
Maybe i should ask some one if i could borrow their pc with xp on it? or send it back to technomate and see how much they will charge, i dont know.. thanks guys
why dont you temporarily remove the win7 hdd , add some cheap and small hdd and install win xp , then get the job done , and then disconnect it and reconnect the win7 hdd , leaving the other hdd inside as a backup ?
seems the obvious way to go for me
forest1
07-07-2010, 08:25 PM
why dont you temporarily remove the win7 hdd , add some cheap and small hdd and install win xp , then get the job done , and then disconnect it and reconnect the win7 hdd , leaving the other hdd inside as a backup ?
seems the obvious way to go for me
Ye good idea i did think of that , i might just insert another HDD and set up a dual boot instead one with Windows 7 and other with XP pro:respect-055:
Plessy
07-07-2010, 11:16 PM
why dont you temporarily remove the win7 hdd , add some cheap and small hdd and install win xp , then get the job done , and then disconnect it and reconnect the win7 hdd , leaving the other hdd inside as a backup ?
seems the obvious way to go for me
-------------------------------------------------------------------
Beat me to the Idea echelon ! fair play :respect-020:
Even Better Still Whilst the Hood is Open, You could put two partitions on a Cheap old 40 Gig Drive, With Xp on One and Backtrack on the Other !:king-041:
Its is Definately a Communications problem on the P.C side of things Ie What is in between the TM and P.C.
Lost a lot of hair on the back of me head from scratching in the past.:blush5:
tHINGS GET A BIT HAIRY ,
when ya have to strip the computer.
But Remember the Words !
"Your" or "She's" Worth It !
:leaving:
Keep us onformed Forrest1
All the best !
Plessy
07-07-2010, 11:33 PM
[QUOTE=forest1;735102]Thanks guy's for all your help
Maybe i should ask some one if i could borrow their pc with xp on it?
---------------------------------------------------------------
Might Be the Better option if you don't want to go stripping it to pieces and then waking up the next day thinking ? what was that about ? "Cause it never worked in the first place" .
It Did ! and it Still Does !:respect-062:
Give it a few more days, and you will tell Us all; it Was Not the Technomate, But something else.......:D
Regards: Plessy:respect-051:
forest1
10-07-2010, 05:32 PM
Right then, i have loaded windows xp pro and sevice pack 3 still no joy, i'm really confussed now.
I have tryed every possible com port different setting etc etc and still all i get is "pc not responding"
The only think i can see is in the execution log on the TM no matter what baud setting i choose it always shows 9600? is this right and is there away to change it, maybe this is the problem
N; initialized com port (1, 9600)
N; Monitoring started (com1, 9600)
N; Ready (TM9100_Uboot.img
com port say it's working correctly, everything seems ready to go , but always the same answer, man this is frustrating
>8 >8 ...
com port say it's working correctly, everything seems ready to go , but always the same answer, man this is frustrating
in the device properties of com1:
Comport parameters (Computer)
Speed: 128000 (if this does not work: Use lower speed : 115200, 57600, 38400, 19200)
data: 8, parity: None, stop: 1, data control: None
echelon
10-07-2010, 06:11 PM
afaik you cannot change the com port setting in the tm9100 , so I would suspect that its preset to 9600 on its internal com1
all that would do is slow down the transfer compared to a higher setting , it wouldnt stop it altogether
so if the 2 com ports are not communicating you would get the error message that you are getting
so all I can assume is that this null modem method is not going to work , therefore you would have to jtag it from a pc with a fully functional parallel port and running xp ( probably the pc you are using now with win xp on it )
obviously you need a jtag for that
or check that you are using a null modem cable, or if there are extension leads between null modem cable and one of the devices, use null modem cable only
forest1
10-07-2010, 06:45 PM
Both ports on reciever and pc are 9 pin males, i brought a cable with 9 pin females at each end, is the right? it seems the only way to connect them.
The reciever is a RS232c male same as the pc.here is a picture of the cable i brought.
echelon
10-07-2010, 07:01 PM
null modem cables are usually like that , 2 female 9 pin dsubs , and are also known as crossover cables , and can be used on dreamboxes , tm1500 boxes , and many others too , so I would suspect it is the correct cable
the wiring is as such
pin 2 to pin 3
pin 3 to pin 2
pin 5 to pin 5
so as you can see pins 2 and 3 have a crossover to allow the communication between the 2 ports
forest1
10-07-2010, 07:11 PM
null modem cables are usually like that , 2 female 9 pin dsubs , and are also known as crossover cables , and can be used on dreamboxes , tm1500 boxes , and many others too , so I would suspect it is the correct cable
the wiring is as such
pin 2 to pin 3
pin 3 to pin 2
pin 5 to pin 5
so as you can see pins 2 and 3 have a crossover to allow the communication between the 2 ports
Which is the reason why i brought it, however why is it not performing for me unless there is something more serious wrong with the reciever?
echelon
10-07-2010, 07:22 PM
is easy enough to check the cable with a multimeter , given that I have told you the pin configuration , and usually I make my own as its so easy to do
I suspect its a problem on the tm9100 caused by your sdcard removal , and that is why I think only a jtag will fix it
forest1
10-07-2010, 09:55 PM
is easy enough to check the cable with a multimeter , given that I have told you the pin configuration , and usually I make my own as its so easy to do
I suspect its a problem on the tm9100 caused by your sdcard removal , and that is why I think only a jtag will fix it
Ok thanks echelon if that is the only way that is what i'll do, now where to i gat this Jtag eqiupment from ? and i have to make sure it is the right one.:respect-051:
echelon
10-07-2010, 10:42 PM
check the sticky threads for tools and info on making your own
or google "jtag tm9100"
clacky
10-07-2010, 11:37 PM
Have been reading this thread from the start.I had a simuler problem with my tm9100s .It seemed dead and unretreavable.So I thought I have nothing to lose by downloading every piece of software for the tm9100s loaders images and try them all.and one worked and from there i could load the image of my choice,of course if it hadn,t the next stage was the jtag way.
cheers
Plessy
11-07-2010, 02:35 AM
J Tag is like the last Story in the Book That Requires a Phillips Screw Driver, and hopefully the screws on the Box are Not Rusty ?
Once Again I think The problem is the Comms !
For 1 Not the Box .
2 The Cable (Over Looked Many Times)
3 Serial RS-232 Device to P.C /Laptop + Drivers
4 SSSP/RS232 Latest Patch Options....
Once all of these are in the correct format and communicating..
There Are No Issues with Updating or Expanding the RX.
Plessy
11-07-2010, 02:43 AM
Test this with a multimeter or battery and bulb ie 6/12v cable tester.
If the cable returns the correct Signals and Your TM Still Doesn't communicate your PC.
Then its down to Comms issue/ Port issues (Be it USB/Serial or Otherwise).
If It Don't Work ?
Don't Blame the Box As I have.
if you can Manually Set your Port to 9600,n,8,1;p This Would be a start But How Do I test This ? Using a Very Old Dial Up Modem with All the Flashing Lights !
Yip Bling Bling from the 1980's !
Worst Recession Ever !
Gimme a A Shovel and a Torque Wrench and Day !:beatdeadhorse5:
Plessy
23-07-2010, 11:05 PM
Have been reading this thread from the start.I had a simuler problem with my tm9100s .It seemed dead and unretreavable.So I thought I have nothing to lose by downloading every piece of software for the tm9100s loaders images and try them all.and one worked and from there i could load the image of my choice,of course if it hadn,t the next stage was the jtag way.
cheers
---------------------------------------------------------------
Evening Folks !
I Hope this informations is Better Late; than Never....
DOUBLE CHECK YOUR CABLES. beatdeadhorse5:
----------------------------------------------------------------
I have always built my own cables in the past and looked after them like Gold.
Yet I read so many posts relating to users Not Being Able to Communicate with their Technomate receiver.
I hold my hand up and say that I may have been a bit "Thick" about some posts, for assuming "the User" had In Fact the "Proper Serial Communications Cable" in the First Place..........
The 2 Attached photo's + Doc File are as best I could do with an old camera and simple needs..
NOTE: (Ignore Black/White(DB9)
BOTH CONNECTORS ARE THE EXACT SAME) just had some old stuff lying around ....
And 3r'd file(Word Doc) Clearly Outlines the Communication Cable to All Technomate recievers, as being Fully Handshaking on Both Sides.....
I Hope this Cable Information will clear up any misconceptions that have circulated in the past....
A Simple Continuity Cable tester is all that is required to test and verify that your Cable is Correct, before Venturing down other Roads of operation Systems, Drivers, etc,etc...
Plessy:respect-051:
Plessy
24-07-2010, 12:32 AM
Damm !
This Last Pic is Not Very Informative,,,
If You Want to Build Your Own Communication Cable ? ,,,,,,
G***le Serial Null Cable (9 Pin Format ) and not the even older crusty types using 25 pin..... But Yet how Well They Work to this Day.....
last resort find an old computer, Pentium 4 or lower, with XP on it, new computers way to fast and sometimes problematic on rs232 port (timings)
Plessy
25-07-2010, 01:14 AM
Thanks Giga,,
Yes indeed some of the older stuff is simple and straight foward and no bs inbetween
but you'd be surprised at what people throw away these days...
tlal05
29-07-2010, 08:07 PM
hi forest1
i did use xp pro then upgraded to windows 7 and had lots of issues with the comm ports.
i have a technomate 9101 and had to do a serial update as when i flashed it with the andromeda image it totally went nuts and i had no response at all from the box so i got a null modem cable and put an orginal image on the box which did work then put ur23 on.
i would recommend before you jtag to try flash the box with an original image i am still using windows 7 but i do miss xp
i hope this helps ya mate.
tlal05
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