Lost BBC HD channels

[GreenSmurf]

I've heard that the format for BBC HD channels has changed and now I can't find them when I do a scan of Astra 2. Has anybody else had this problem and if so is there a solution?

[echelon]

I've heard that the format for BBC HD channels has changed and now I can't find them when I do a scan of Astra 2. Has anybody else had this problem and if so is there a solution?

still working fine here on a spiderbox on their new transponder , as is itv1HD too

so not sure what format or problem you are referring to , but as they work fine on other boxes it maybe you that hasnt scanned the new transponder weeks ago ?

[xanadu]

You need need to rescan and use the DVB-S2 option.

[Aldo]

The BBC Channels have had a change in the frequency details:

10847 V 23000 8/9 DVB-S2/QPSK

Just in case you do not have the details for Channel 4 HD, they are:

12607 V 27500 3/4 DVB-S2/QPSK

[GreenSmurf]

Thanks all for your positive responses. Will try a rescan tomorrow - family's watching at the mo so would be a bad time to do it now.....

[GreenSmurf]

Quick update. When I select the DVB-S2 option prior to a rescan I lose the 'quality' bar. Any suggestions? Do I need to tweak the dish? (btw no probs with ITV-HD.)

[mwg]

I also recently lost BBC HD channels. I had the same settings as post #4, but had to change the pilot from 1 to 0 to get the quality back. All is fine now.

[Aldo]

Quick update. When I select the DVB-S2 option prior to a rescan I lose the 'quality' bar. Any suggestions? Do I need to tweak the dish? (btw no probs with ITV-HD.)

You have to input all of the details here:

10847 V 23000 8/9 DVB-S2/QPSK

Not just DVB-S2, you may also have to change the FEC

[GreenSmurf]

Tried all the settings as suggested, only the symbol rate is different (220000 not 230000). No quality signal at all. Scan finds nothing - not surprisingly. any further suggestions?

[echelon]

Tried all the settings as suggested, only the symbol rate is different (220000 not 230000). No quality signal at all. Scan finds nothing - not surprisingly. any further suggestions?

why would there be any further suggestions ?

you have been given the correct transponder details for the rearranged channels , once you scan that correct transponder you should get the channels you asked for

in other words , why would there be alternative suggestions when the correct info was given in the first place ? ( and more than once too )

the S/R rate is now 23000 so its a bit pointless you using 22000 isnt it ?

[fred fickle]

Tried all the settings as suggested, only the symbol rate is different (220000 not 230000). No quality signal at all. Scan finds nothing - not surprisingly. any further suggestions?

You were using dvb-s now it is dvb-s2 unless your box does not do DVB-S2 ??

[echelon]

You were using dvb-s now it is dvb-s2 unless your box does not do DVB-S2 ??

he has already stated in post 6 that at least one of the itv1HD channels works ok so it must be S2 compatible

[Aldo]

Tried all the settings as suggested, only the symbol rate is different (220000 not 230000). No quality signal at all. Scan finds nothing - not surprisingly. any further suggestions?

May I make one further suggestion to you, please check that you have the correct DVB-S/DVB-S2 selected as there are 3 options:

DVB-S QPSK

DVB-S2 8PSK

DVB-S2 QPSK

and could you please give the transponder details as they appear on your receiver.

[Pete 1956]

These settings are working for me.
Frequency: 10847 V

Type: DVBS2 QPSK

Symbol rate: 23000

FEC: 8/9

Pilot: 0
I had to set the FEC to 8/9 as it was not happy with auto,
Cheers Pete.