Spiderbox 9000 HD Still keeps re-booting.

[milkman]

Help Please.
I got a Spiderbox 9000HD secondhand knowing it had this fault and I have loaded the recovery tool 8 times now via null modem cable (could not get the USB/RS232 to work) everything loads fine, all OK for upto 20 mins. then starts re-booting again. I have downloaded the recovery tool 3 seperate times, just in case, but still the same. It doesn't matter what stage of sw I load either, still re-boots, any ideas? or is it time it went to the BIG Spiderbox in the sky?
Thanks Milkman.
ps If I dissconnect the lnb/aerial the box does not re-boot!!!!

[steviejb]

My spider9000hd occassionally reboots but only on certain channels, one of the orange movie channels is the main culprit, as soon as i select it I get a reboot, which is nasty as it boots up on the same channel and reboots again, have you tried a different channel list or got it down to certain channels?

[Mickha]

Try using the recovery tool. load the latest patch but Do Not load any channel list. Instead scan the satellite your are on, for FTA, Free to Air, channels, then see if it re-boots.
Also have you checked your LNB connections, and cable, to see if it is causing a short?

[Aldo]

@steviejb

Have you made a note of the channels that cause the receiver to reboot, load your channel list to PC, then using the channel manager delete the channels that are causing the reboots, then load your modified channel list back to the receiver.

[LeeGW]

If it's only happening when the LNB is connected it sounds like you have a short.

Try the following....

Power off receiver at the mains.

Unscrew the F-Connector from the LNB input.

Remove the F-Connector and check the outer copper sheild isn't shorting against the inner copper core.

Replace the F-Connector onto the coax.

Reconnect the F-Connector to the LNB input.

Power on receiver.

[milkman]

Thanks to all of you for your advice, have tried the box on a different LNB still cut out but I will check the connections anyway, it is not a specific channel either, and I have loaded the recovery tool, latest patch, and search on Hotb only. But I will try all again, nothing ventured.......... !!!!!
Once again thanks to all of you for your help.

[toothfairy]

Hi milkman, i find this interesting as i had the same problem on a protek 9600ip which
i dont use now but never got to the bottom of so i will follow this thread with intrest.
Hope you get it sorted.

[JOE.MADDISON]

might be faulty capacitors in the power supply

[milkman]

Hi, I have disconnected the F connector, all seems OK,(85%min strength & 80% min quality), relaoded the recovery, factory re-set, loaded Nov 11 patch, factory re-set, manual sat. search(on H/Brd), all OK for a few mins, then started re-booting again!!!! So maybe manic01, or JOE.MADDISON you have the answer? Anymore information greatly appreciated.
Once again many thanks, Milkman.

[roybach]

JOE.MADDISON could be on the right track as it could well be a power supply fault on the rail supplying voltage to the LNB, would help if you could determin H or V polarisation, might be worth a peek inside the STB for any visual sings of blown capacitors, .

[milkman]

Hi roybach, I was very interested in your suggestion, but no luck still re-boots H or V, still stops when I dissconnect the F-connector, I did notice the box gets very warm around the F-connector, so in desperation I put a BIG cooling fan blowing on the box and all was normal!?!?! no re-booting, so it's quite likely to be a power fault, I am going to have a look tomorrow(can't tonight been to the Pub), so thanks for all the help I will keep you all informed. Milkman

[johnhenry]

Might pay to check the centre peice of copper on your F connector is not to long and touching something it should not and also the outer plastic is insulating properly. Reference the heat try turning on in a dark room after you remove cover might be able to see if shorting out which might account for the heat close to the F connector. One other thing to cause heat is when a certain cam is introduce i take it you have checked the slot, my Spider got very hot with the Diablo cam fitted i could smell burning had to pull the cam out very smartly, when i switched on my box for a few days the smell was still there thought it would die but thankfully still okay.

[milkman]

Hi johnhenry, There are no cards or cams connected, as for the F-connector I have checked this with a x10 magnifying glass and all seems OK, I took the top off this morning and all looks OK no smell or anything, so still would like any ideas or suggestions.
Thanks, milkman

[johnhenry]

In thread #1 all OK for upto 20 mins. then starts re-booting again. might be when the fan switches on which would be around that time after switching on. Could try watching with cover off to see if fan starts up causing it to reboot, might be a short on the fan.

[harrycoates6]

Replace electrolytic capacitors in 18v supply to lnb.Check if 18v regulator is overheating, if it is replace it as well.I assume you have already checked cable feed to lnb & lnb for s/circuit.

[milkman]

Hi harrycoates6, Yes thanks for that info, I will have a look, can anyone identify the components for me?
Many thanks, milkman.

[milkman]

Hi johnhenry, There's no fan fitted.
Thanks milkman.

[johnhenry]

Thanks milkman you have cleared something up, ive alway assumed it was a fan in my Spider turning on and off when i had the receiver switched on as i could hear the fan, Spider and the Sly boxes are next to each other, but obviously my sly box even thou it was in standby the fan must have been still switching on and off and that was the fan i could hear.

[johnhenry]

I did a Google search with the question ' Satellite reciver keeps rebooting ' and found most answers were exactly as stated on this thread. I noticed you have already done an LNB change with no change however if your cable down has a fault changing LNB would not help. Have you tried your cable on another receiver and or have you tried running a spare cable from your dish to the receiver dont know if you have motor or is it a fixed dish see if your dish has a motor moving dish might cause a fleeting shorting problem in your cable thus causing the reboot, strange thou because you and the person you bought from both having the the same problem has got to be very slim. As you have stated it does not happen when dish not connected so this is the erea that needs sorting. If you have Sly box might be an idea to try cable from mini dish and see what happens !

[corporates]

I did a Google search with the question ' Satellite reciver keeps rebooting ' and found most answers were exactly as stated on this thread. I noticed you have already done an LNB change with no change however if your cable down has a fault changing LNB would not help. Have you tried your cable on another receiver and or have you tried running a spare cable from your dish to the receiver dont know if you have motor or is it a fixed dish see if your dish has a motor moving dish might cause a fleeting shorting problem in your cable thus causing the reboot, strange thou because you and the person you bought from both having the the same problem has got to be very slim. As you have stated it does not happen when dish not connected so this is the erea that needs sorting. If you have Sly box might be an idea to try cable from mini dish and see what happens !



Hi JohnHenry,

A very similar post has been posted in many forums, i posted this fact in another one i am a member of too, DMs.
And a few others too.


Regards
Corporates

[milkman]

Hi johnhenry, Yesterday I tried testing this box to distruction, I have normally chickened out and turned off, but yesterday I didn't and this is what I discovered;
The box starts to re-boot within the first 30 mins, then starts to re-boot, slowly at first, until it's so fast you can't time it. Dissconnect the F connector and the box stops re-booting, but when I left it in this state after about 90 mins it re-booted, and still with the F connector dissed, I could force a re-boot by changing channels and and making the OSD high opacity it would re-boot even faster, so I must conclude that it does seem to point to power supply or ancillary components. So the stopping re-booting when the F connector was to say the least missleading. When I get the component(s) identified I will post to let you know.
Once again many thanks, an arachnophoic milkman.

[steviejb]

Once again many thanks, an arachnophoic milkman.

I am beginning to understand exactly what you mean :smilielol5:

[gbmitie]

hi i got this fault as well a few days ago, did you ever identify the components? i think its a bad batch of boxes, mine is the spideer 9000hd the very early one and the psu in a later one is actually a different size and the board connector has 12 cables in the newer version and only 11 in the old one. we are probaly lucky it lasted so long, those who got use out of it.

apparently a usb fan may cure the problem but i have not tried it as getting a usb fan where i live could be tricky.

[den123]

change your downloaded channel list to early date

[gbmitie]

den are you saying this may fix problem? or just seomething else to try? and how early? I use billybits.

[den123]

Try Aprils list see how it goes. Let me know

[blackstaff]

Hi, I've the same problem, did the factory reset, recovery tool, latest patch...several times but as usual, the STB boots up fine but when I go to the 'menu' to begin a 'satellite search' it re-boots...then the time before the re-boot gets shorter & shorter & I get less further than before in the process of searching. I have checked the STB on a different dish/LNB but problem remains...I brought it to a local TV/ Satellite/Video repair shop and asked them to check if there was any obvious component failure around the 'power supply' but they found no problems (wouldn't say they were the best guys to bring it to but would be more expert than me)...The problem is not channel related nor were any updates or patches done recently before the problem began...I can leave the STB in the 'Menu' with 'Channel Manager' on the screen and NO re-boot occurs...it seems related to the actual download of a satellite signal...Has anyone found a solution? Many Thanks!

[den123]

bin it mate get the spiderbox 6000 with gift