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ajp
13-09-2013, 04:13 PM
hi all I have now got my tm5402 mk2 I have had dish put up by professional guy cost me a few quid picking up 39e 19.2 13e 1west. If it rains a bit 39e and 1 west signals go. carnt get anythink after 1 west not even if I go to 30w, nothing picks up. I think I know what answers I will get but someone might have good advice.

thanks

Andrew

echelon
13-09-2013, 04:34 PM
its not tracking the arc correctly is my answer, especially if the box is using USALS

more info here

https://www.satpimps.co.uk/showthread.php?58680-install-FAQ-thread

williamtell
13-09-2013, 04:56 PM
hellas & thor can be dodgy in poor weather but as ech suggests could be the arc/skew compensates as it tracks.

ajp
13-09-2013, 05:19 PM
Hi Echelon that's what I thought but as I carn't go up ladders as disabled I might have to get him back again when I get some money together.

thanks

andrew

echelon
13-09-2013, 05:22 PM
Hi Echelon that's what I thought but as I carn't go up ladders as disabled I might have to get him back again when I get some money together.

thanks

andrew

if you paid him to fit it and track the arc and its not correct, then no money should be necessary as he should do it again gratis (free of charge)

when he fitted the motorised dish he should have made sure the zero pointer was pointing true south, and that it tracked the arc correctly from 42e through south to 45w

if he didnt set your box up and you did it yourself, and if your box isnt set up correctly, then that is your fault and your problem, not his

ajp
13-09-2013, 05:28 PM
yes ok he set everything up but the box I was using wouldn't stay on 1west when he did it, it kept on going back to 28.2 and he was here a long time. What setting do I need to look for to make sure I have it correct.

andrew

echelon
13-09-2013, 05:30 PM
if you are using usals, make sure your actual latitude and longitude are correct for your location (your gps details)

try dishpointer website just to be sure, or check your satnav if you have one

ajp
13-09-2013, 05:40 PM
i have tried using usals and diseqc and get almost the same results but will double check my long and lat and see. I live in Pembrokeshire west wales if it helps.

andrew

echelon
13-09-2013, 05:58 PM
i have tried using usals and diseqc and get almost the same results but will double check my long and lat and see. I live in Pembrokeshire west wales if it helps.

andrew

maybe so, but if you are using USALS its important to make sure you have put your longitude and latitude into the location section of the menu for your usals (the defaults are set to 0.00 unless you have changed them , and if they are on zeros then they are wrong and causing your troubles)

so for say Cardigan you would use 03.9W for longitude and 52.4N for latitude

ajp
13-09-2013, 06:15 PM
i am taking on board what you say i am about 30 miles or so from Cardigan. I am not trying to give to much detail as i don't think i am aloud to but i am in haverfordwest. I am using 4.6w long and 51.4N if that's any good. I will try to get it as accurate as i can.

thanks for your as always

andrew