Problems and work around solutions for the 6000hd

[hianta]

Due to the interest of one of my post I'm putting this one up. You have free run of it :302: :o11: :king-042:

OK So let's talk about a problem that you have notice about the workings of this box and how you overcome that issue?

................................. .....................
eg
1 you cant switch the box on to standby without it coming back on?
( fixed. load the latest patch.)
................................. ......................

So I'll start.
2 scart plug will not let my Tv go back to original channel when I put the box into standby?
so I just use the Tv s select input to overcome this.

3 recording a few programs back to back even on the same sat sometimes does not work? (records first and then may not record second)
When possible leave on the channel or sat to be recorded and if its the same channel , extend the first recording period to match both recording times.

4 If using default sat list and do a lot of editing of the sat's, TP's and channels or big scan it may switch off and I lose the lot?
Backing up what you do more often will help you get some of your work back. If you can use the pc editor to do most of the work you are trying to do is better?

5 every time I load my channel list from my USB it loses my motor settings?
After loading any channel list reset the motor controls and time and OSD settings and wifi and then backup to same file. (in case you wish to use it again)

6 time shift menu will not go off in playback?
I just hit record instead of pause then goto movie player and start playback.

OK that's the start so what do you have that can and can't be solved yet?

[jimihendrix]

How odd that you requested your previous thread to be removed by admin and now you have reposted an almost identical thread.
Just what is your game?

[jimihendrix]

Chill jimi, this aint als at.
He can post as he likes my old mate.

I agree with you BUT when I and others replied to his previous (identical) thread why did he ask admin to remove the thread then post it again?
Surely if he wanted it removed once that would be the end of it? or maybe as in the original thread he just wanted to encourage members to start finding faults with their receivers?

[blackdevil]

1)It has been fixed some months ago.

2)I cannot reproduce this issue.

3)Just leave 1min. space between recordings.
For example : first channel recording 15:00 - 16:00
second 16:01 - 17:00

4)It can happen but there is no pattern.
We check it so we fix it in next patch.

5)I cannot reproduce this issue.

6)Press the teletext button (above the GOTO button)

[ceyer]

As we´re on the topic of bugs, this is the most annoying:

Everytime you scan an already existing transponder (e.g. a new TV chl was added etc)
all found "old" channels will be deleted from you current line-up added to the end of the list.
So everytime you´ll have to edit these again.

[hianta]

I agree with you BUT when I and others replied to his previous (identical) thread why did he ask admin to remove the thread then post it again?
Surely if he wanted it removed once that would be the end of it? or maybe as in the original thread he just wanted to encourage members to start finding faults with their receivers?
To put your mind at ease The other thread was just for problems with the workings of the box? It was not for praising how good the PC EDITOR is or comparing the box with other sat boxes? This thread however you can and as I recall you had plenty to say in the last post ? So why not praise how you work round the problems again instead of taking the OP off subject again lol ( and if it goes off subject again, as I said in OP you can if you want lol)

Thanks to all who have and are going to provided info. Thanks to Blackdevil for input.

[blackdevil]

As we´re on the topic of bugs, this is the most annoying:

Everytime you scan an already existing transponder (e.g. a new TV chl was added etc)
all found "old" channels will be deleted from you current line-up added to the end of the list.
So everytime you´ll have to edit these again.

It is not a bug in reality.
The benefits are :
1)you can find easier the new channels have been added of the scanned tp
2)you do not have double channels as the new scan delete previous channels and add new channels

It would be very difficult to fix it to replace channels in their previous selection.

[jimihendrix]

I believe that any "problems" to be solved are best left to the people who will fix them for us I.E. the software team. I am not in the least interested in trying to find problems that dont interfere with my day to day enjoyment of my HD6000. If tools are released that allow me to update or improve the ease of use of my receiver then I USE them instead of blaming the receiver for any shortcomings.
As I said in the thread YOU requested be removed NO RECEIVER I've ever had has been 100% the way I would like it to be but software updates gradually bring them nearer to my ideal receiver.
Ok you have had your beef about what you believe are the shortcomings so leave it to the guys who can do something about it, they are well aware of what needs to be done and I am sure will do their best on our behalf but improvements take time and a little patience from us.

[Roadrunner]

I believe that any "problems" to be solved are best left to the people who will fix them for us I.E. the software team. I am not in the least interested in trying to find problems that dont interfere with my day to day enjoyment of my HD6000. If tools are released that allow me to update or improve the ease of use of my receiver then I USE them instead of blaming the receiver for any shortcomings.
As I said in the thread YOU requested be removed NO RECEIVER I've ever had has been 100% the way I would like it to be but software updates gradually bring them nearer to my ideal receiver.
Ok you have had your beef about what you believe are the shortcomings so leave it to the guys who can do something about it, they are well aware of what needs to be done and I am sure will do their best on our behalf but improvements take time and a little patience from us.
:iagree:
Exactly my point of view too. I also expressed that view in the other thread before it was removed.
Other thing is, why ask anyone their opinion and then delete the thread when it doesn`t go the way the OP was hoping for.???

[hianta]

I believe that any "problems" to be solved are best left to the people who will fix them for us I.E. the software team. I am not in the least interested in trying to find problems that dont interfere with my day to day enjoyment of my HD6000. If tools are released that allow me to update or improve the ease of use of my receiver then I USE them instead of blaming the receiver for any shortcomings.
As I said in the thread YOU requested be removed NO RECEIVER I've ever had has been 100% the way I would like it to be but software updates gradually bring them nearer to my ideal receiver.
Ok you have had your beef about what you believe are the shortcomings so leave it to the guys who can do something about it, they are well aware of what needs to be done and I am sure will do their best on our behalf but improvements take time and a little patience from us.

Fine ? I'm not trying to fix a problem nor do I have a beef with the box? I am merely trying to air any working problems that the box may still have and as you rightly say the software team will and can look into it? Everyone does not use the box in the same way so someone may come across something that nobody else noticed and if this was the case then the software people may have mist the problem as well?
Therefore posting what does not work for you is good for the advancement of this box.
You have made it clear you don't like this thread and will not add info ? So forget about it?

[hianta]

:iagree:
Exactly my point of view too. I also expressed that view in the other thread before it was removed.
Other thing is, why ask anyone their opinion and then delete the thread when it doesn`t go the way the OP was hoping for.???
last thread was out of the original subject and I give in ?? Trash this thread and me all you want, Pat each other on the back and say ,nothing wrong with the box that a PC wont fix. This will not help any software team identify a problem?
I will leave this thread in the sane way as most of you are treating the threads?
Why post on a thread if you have nothing to add to it ? (ok trash away lol all yours)

[jimihendrix]

I refuse to add to the workload of the software engineers and inviting all and sundry to add to that workload can only SLOW the software teams efforts. Let them get on with it they know what they are doing and what needs to be done. They are well aware from the feedback they receive what needs to be done and will tackle the jobs in whatever sequence suits them, eventually we will get all thats possible from this to my mind great little receiver but chucking a shed load of requests at them wont do anything for either their satisfaction of a job well done or our receivers.
They have the necessary tools for the job so lets give them the time and freedom to get on with it.

[hianta]

Please note this is an idea and I am not telling anybody to do it? (it's a big enough headache just thinking about it lol)

Suggestion..
This could be the final patch that is being worked on to get what is already a great box into a must have box?
With that thought in your head wouldn't it be nice if it was an update with no add ons ? No extra tubes and No iptv?
This way any further patch could be classed as an add on (if that is indeed possible lol) for example, add on tube. any tube pages... add on iptv ...and so on
This would allow any user that did not really want the extra to revert back to the working patch and anyone that did could add (to a certain point of course) a few add ons.

Like I said just an idea and yes it probably be way to much work to sort out but something like that would allow for extras to be added and still leave the option not to?

[jimihendrix]

Those patches already exist simply select an earlier one than the one with the features you dont want or dont need it's that simple, BUT remember the patches are not only about adding extra's they are also about removing earlier bugs and making adjustments to the operating software for changes at the providers end.
There never is a "best" patch as there will always be changes, the thing is if you see a new patch released that does something you dont want then dont install it.

Now if I go back about 7 years I remember a case with Neotion receivers when members of a certain forum "ganged up" on the man writing the software, they started demanding this or that feature be added to the software and then started to abuse his work if he did not do as they wanted. The result was he packed up working on Neotion receivers and it was only by myself and a few others that we persuaded him to continue and this is why I am so against inviting everyone to chip in with their suggestions. Lets go step by step and get there, the software providers know what needs to be done and given time will do it.

[hianta]

Those patches already exist simply select an earlier one than the one with the features you dont want or dont need it's that simple, BUT remember the patches are not only about adding extra's they are also about removing earlier bugs and making adjustments to the operating software for changes at the providers end.
There never is a "best" patch as there will always be changes, the thing is if you see a new patch released that does something you dont want then dont install it.

Now if I go back about 7 years I remember a case with Neotion receivers when members of a certain forum "ganged up" on the man writing the software, they started demanding this or that feature be added to the software and then started to abuse his work if he did not do as they wanted. The result was he packed up working on Neotion receivers and it was only by myself and a few others that we persuaded him to continue and this is why I am so against inviting everyone to chip in with their suggestions. Lets go step by step and get there, the software providers know what needs to be done and given time will do it.

I agree with you ? We should not be saying " Make this bit better or that bit?" Leave that up to the very kind people that are doing so much already.
All i was trying to do was make a feed back page to see what the majority of users see as a hiccup or a bug or?? We know people have problems in doing things because of the need help threads and these are and can normally be sorted out in one or two replies.
I do on occasion drop back into an old patch to play my music videos but that patch has the sound issue not fixed so after playing my stuff I revert back to the latest patch. This is why I said if a patch had all the update with out the add ons like a finished edition ? It would then just be a matter of loading extras lol (YES I can hear you already shouting "dream on m8 " lol)

Edit.. As I'm sure you know some people might see a bug or something not working right? But this might be them trying to compare another box to this one? which turns out just to be different functions.

[heyho]

My main annoyance is regarding editing and fine tuning satellite signals.

As has been recommended on here you home in using usals then fine tune and store using 'position'. I have found that gets me signal strength up. But if you do this then move to another satellite and do the same thing then the settings for all other satellites i.e position x need to be reinput.

There is also a display bug when entering latitude and longitude settings. If you enter the setting for west i.e. 01.5 then change the north settings the west setting change to 0-1.-5

Still works though.

Also if you are editing satellites and use the scroll down it seems to cache the keystroke and carries on going down long after you have stopped pressing. Hardly a show stopper though.

[jimihendrix]

@heyho

Re setting the USALS I see what you are saying about west settings then entering the north setting but a -(minus sign) means west. I live at 0.2 west which is -0.2. A setting without the - sign is east so 0.2 is east -0.2 is west.
So there is no bug there just a different way of displaying west.

[jimihendrix]

@Jimi
These are mostly paid sw engineers writing patches, not enthusiasts as you may believe.

I understand that but in the case of Neotion he packed it in for about two months maybe he went on to some other receiver? who knows but he was very verbal about the abuse he received.

[jimihendrix]

@heyho
Something else whilst on the subject, some sites still list latitude and longitude in the base 60 rather than the decimal system and occasionally I see posts where a member is trying to enter a base 60 setting into a satellite receiver which is wrong. About six years ago I wrote this on another forum explaining how to convert from base 60 to decimal.

USALS and ***agesimal and Decimal numbering systems Some members are looking up their longitude and latitude and getting confused when their location is given in the ***agesimal numbering system. Not surprising really as we never think about this numbering system BUT we do use it every day. Here is a small note I wrote some time ago I hope it helps to explain.


OK the figures you gave are from the ***agesimal numbering system which is based on 60's. With a simple pocket calculator you can convert from that system to the decimal system (base 10).
Lets take a look at the figures first the 53.10.25 figure, the 53 is the number of degrees simple that one.
Now for the fractions, if you take the 10 figure (known as minutes) and divide by 60 you get 10/60=0.166666 this will be added to the 53 as 53.166666 ok nearly there now take the 25 (known as seconds sound familiar?) and divide by 3600 (60x60) and you get 25/3600=0.0069444 now add the lot up and we get 53+0.1666666+0.006944=53.17361 so your position is 53.17 north (near enough).

You can work out the longitude yourself.
It's no coincidence that the base 60 is used as we have 60 seconds in a minute and 60 minutes in an hour.
The pigeon racers still use this system but most sites will use the decimal system as it's easier.

[heyho]

I find that when switching channels the 6000 can take a while to get a fix. You can get no signal and other messages (can't mention them).

Does a more expensive receiver speed this process up. And can a more expensive receiver give you a higher signal strength?

Not looking to change the 6000 but I'm new to this satellite lark and wonder what the main benefits of spending 4 x the amount on a receiver.

[timbo]

Interesting, I've often wondered that. Thing is S boxes are so simple to set up Dreamboxes, Linux etc seem really complicated would appreciate views on this. Or should we start a new thread?


I find that when switching channels the 6000 can take a while to get a fix. You can get no signal and other messages (can't mention them).

Does a more expensive receiver speed this process up. And can a more expensive receiver give you a higher signal strength?

Not looking to change the 6000 but I'm new to this satellite lark and wonder what the main benefits of spending 4 x the amount on a receiver.

[hianta]

I find that when switching channels the 6000 can take a while to get a fix. You can get no signal and other messages (can't mention them).

Does a more expensive receiver speed this process up. And can a more expensive receiver give you a higher signal strength?

Not looking to change the 6000 but I'm new to this satellite lark and wonder what the main benefits of spending 4 x the amount on a receiver.
Have to admit that does not sound like a bug or a problem of any box. If Its not just taking a second or a few seconds to move from one sat to the other. (more like the thing you cant mention lol)
I was looking for one of echelon posts because he summed it up in a nut shell about benefits of spending extra but cant find it just now.
signal strength measured by the boxes don't mean much to me I think of them as a guide like the mobile phones and not a true fact. (If you know what I mean)
In the end of the day this is a perfect beginners or second box because if you cant get your head round this one then you don't stand a chance with the expensive ones lol ( silly comparison .. like watching tv on a digi box then going to watch tv on a laptop. both great but you need to set them up)

edit

I can't find the one I was looking for but this will explain why the big boxes are more expensive? ( you pay for the extra comforts)

""quote

E2 based receivers like the VU range can use a plugin called Autobouquets and this scans for channels, arranges them in a specific order and genres and can be set to update automatically or manually

yes there is always work to do with receivers like ours, but some plugins can automate some processes , like epg download, bouquet updates , etc ""

taken from-
echelon post 9 https://www.satpimps.co.uk/showthread.php?165130-User-friendly-recievers&highlight=user+friendly

Thank Echelon If I had the money I would have one big box and two 6000hd's

(don't want to talk about other boxes too much or this thread will have to move to another section? lol)

[hianta]

I did notice something ? Its if you have a recording set and you go into LIST playback to watch a recording from earlier on the usb , The playback will stop to let the recording start and it puts you back to the beginning of what you were watching?
But a quick fast forward sorts that out so I suppose I can live with it. lol

[jimihendrix]

I find that when switching channels the 6000 can take a while to get a fix. You can get no signal and other messages (can't mention them).

Does a more expensive receiver speed this process up. And can a more expensive receiver give you a higher signal strength?

Not looking to change the 6000 but I'm new to this satellite lark and wonder what the main benefits of spending 4 x the amount on a receiver.

Re the switching time, if by this you mean changing from one satellite to another then the time can vary depending on if you have selected a channel on a vertical transponder or a horizontal transponder. Simple reason for this is a vertical transponder puts out ~12 volts to the motor whereas a horizontal transponder will give the motor ~18 volts.
The motor speed will be faster if going to a horizontal transponder and the time to get to the new satellite shorter.

One small other point is if the channel you are moving to is FTA then it will appear as soon as the motor reaches the satellite position if it's an encrypted channel it will take longer as a connection will have to be established.

[jimihendrix]

Interesting, I've often wondered that. Thing is S boxes are so simple to set up Dreamboxes, Linux etc seem really complicated would appreciate views on this. Or should we start a new thread?

Receivers like the Dreambox (if your rich enough) or the VU+ or even the budget Cloud iBox are in truth not so difficult to set up it's just that the way you do it is different.
Taking the VU+ Solo the easy part is installing the image which is done just like patching the HD6000 using a USB memory stick.
Once you have the image installed then some software can be installed by direct download from the internet directly into the receiver.
Other items will need to be installed using a PC again no big deal.
What is confusing to the newcomer to Linux receivers are the terms used, things like FTP into folder TMP or whatever but a bit of reading and some trial and error you will soon be a pro at it and there are some very good step by step guides to help.

[afterlife]

I have noticed that on one of the german fta channels the box locks up. Ok just delete,but strange it has an effect on the box.

[jimihendrix]

What channel please?

[BW12]

It would be nice to be able to set frequency parameters for blind scanning a satellite,as with the 9000hd.
For example if I do a blind scan for free channels when looking for feeds on 10e I end up having to delete loads of free stuff from 9e that the scan also picks up.

Apart from the above observation I think it's a great little box.:)

[blackdevil]

It would be nice to be able to set frequency parameters for blind scanning a satellite,as with the 9000hd.
For example if I do a blind scan for free channels when looking for feeds on 10e I end up having to delete loads of free stuff from 9e that the scan also picks up.

Apart from the above observation I think it's a great little box.:)

I think that you have realised that our receiver has the faster & accurate blind scan ever.
Making changes to this function there is a possibility to damage it.
Maybe we do it at the end if there is no effect.

[BW12]

It's certainly fast at scanning. :respect-054:

[heyho]

I have noticed on occasions (it has happened twice in 6 weeks) that the box reports 'no signal' on any channel on any satellite. The only way to rectify this is:

- factory reset
- reload channel list
- set satellite to USALS then change them all back to 1.2 and 'position'

[heyho]

Another annoying but hardly a major issue thing is if you have your channels organised into favourites and go to the first channel in the favourite list the receiver channel display will often show a channel other than '1' although it has selected that channel to view. the only way to move to the next channel is go back into the list and select 2 - then you can move up and down the channels.

[echelon]

reading through this thread can I just make one thing crystal clear for anyone not understanding it about the difference between usals and diseqc v1.2, this applies to any receiver, not just the 6000 , not just spiderbox either

if using usals

usals depends on knowing two fixed parameters, your longitude and latitude

there is no "fine tune" in usals , other than altering your long and lat slightly to get the best overall signals on your "arc"

if you were to want to "fine tune" in usals you would alter the actual degrees for the satellite in question , so for 26.0e you might use 25.8e instead in the sat setup or motorised sat setting (whatever its called on the 6000 - I dont have one to check)

you do not use any positioner movement changer button and save, there is no "save position" in usals , no fine tune in usals either , it is what it is

you can swap or add as many boxes as you like using this usals system, as long as the usals is correct they will all be setup correctly so if you daisy chained 5 boxes and had all 5 setup with usals, but all on standby except one then that one would operate the motor with no problems in usals mode, I regularly use this method to setup different boxes on my motor, just using usals as the controller method

so no fine tuning is necessary, no alterations , no nothing, its plugin, set usals, done

--------------------

ok , now diseqc v1.2

this setting is a pre-usals option and does not know or care what your gps is (your long and lat)

it is used by moving the motor left or right on a chosen sat position until you find the one you want, and store it
the "fine tune" movement and save position are available in diseqc v1.2 , so you find, fine tune , and store each and every position yourself, you can also alter each one individually if you so wish , but this has to be done on every box and is time consuming, hence usals was invented

diseqc v1.2 is not for anyone wishing to control a motor with more than one box in daisy-chain fashion (or with an A-B switch)

so there is a "fine tune and save" in diseqc v1.2 , it can also be used to reset the motor and goto zero if the motor has changed settings too , so useful for resetting the motor prior to finding satellites again, or resetting the motor just before switching to usals mode (which then relies on your gps again)

----------------------------------------------

now some people seem to report problems with usals on the 6000 , others dont seem to have those problems, I have not got one but never seem to have this trouble with any other box I try in usals mode

so either there is a "bug" , or there isnt a "bug"

generally this usals "thing" tends to be human error, not understanding what I have just explained , usually caused by people trying to "adjust" a box and motor in USALS mode using the left/right/save option that is actually for diseqc only !

there is also no doubt that adding channels to favs and sorting seems much better on the older spiderboxes, the tm , the blade, the vu , the dm800 etc , whereas it was terrible on the eagle , so I would think some work needs doing on the favs options including being able to name them like "movies" , "sport" etc

so on the older spiderboxes you can name the favs, and you can add up to maybe 200 channels from the main list to each of your favs, then select the fav you want (like sports) and move the channels up or down the list to your wanted sorted position option and save , grouping them in order or in sat position groupings or both to stop the motor swinging back and forth

[jimihendrix]

Thanks to echelon for his post above, I use USALS all the time and have done so for about the last 10 years. I find it totally reliable on all the receivers I've had that had USALS software BUT note that if you put a friends receiver which was setup using DiseqC onto your dish it can really bugger up your motor settings and then you can have a job re-establishing them.
So if you are asked to test a friends receiver on your dish BEFORE connecting it go into it's motor settings and select USALS and enter your coordinates that way you should not have any problems.
I have always found the Spiderbox HD6000 100% reliable on USALS or DiseqC but as above you must not think of them as a "mix and match" software you select one OR the other and stick to it.
The above also applies if you use someone else's channel list made using DiseqC.

[blackdevil]

Diseqc1.2 & Usals are working perfect,as me and other trustful testers have tested.
So the result is that it is human 's error.
Some members own receiver for first time or they are not experienced that 's why there are these problems.
Now for sorting,there is an option but it is in menu-channel editor (like hidden,in purpose) because it saves permanently and not temporary.
This issue & favorite option issue are coming from manufacturer 's side and we already cooperate with him to solve them.

[jimihendrix]

Another annoying but hardly a major issue thing is if you have your channels organised into favourites and go to the first channel in the favourite list the receiver channel display will often show a channel other than '1' although it has selected that channel to view. the only way to move to the next channel is go back into the list and select 2 - then you can move up and down the channels.

@heyho please see the PM I sent you and try what I suggested.

[afterlife]

sorry for the late reply. Das Erste channel i believe. It was a problem with two boxes and and had me stumped for a solution. But i just deleted the channel for them and the boxes have since worked ok.