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View Full Version : dns error on pc affect spiderbox?



lauramagraham
28-06-2014, 10:57 AM
This morning I woke up and my pc had decided it was going to throw up DNS errors, meaning quite a few websites wouldn't work. Got it fixed by changing DNS servers on the pc. But when I went to put the spiderbox on for my daugher, none of my "paid" channels are working, only free to view ones. Are the two things linked in anyway, or am I needing the latest patch update or something similar? Thanks in advance

Mickha
28-06-2014, 11:38 AM
When was the last time you updated the patch, in your Spiderbox?
Did you alter some settings,in your router?
The last patch, for the 6000HD, was the 22nd June:
https://www.satpimps.co.uk/forumdisplay.php?579-Firmware

lauramagraham
28-06-2014, 12:18 PM
Thanks, I just found the patch just after I posted. Updated and everything seems to be ok now. I didn't change any router settings, just restarted it. Thanks for your help though :)


When was the last time you updated the patch, in your Spiderbox?
Did you alter some settings,in your router?
The last patch, for the 6000HD, was the 22nd June:
https://www.satpimps.co.uk/forumdisplay.php?579-Firmware

echelon
28-06-2014, 02:04 PM
been a BT BROADBAND outage this morning affecting all sorts, so could have been that

see BBC NEWS

charlie
28-06-2014, 02:15 PM
Agree with echelon here all the neighbours with BT had problems this morning, everything ok now

techmate
28-06-2014, 02:37 PM
found this on bt forum as i was having problems
The BT service status page has some information about outages in a small number of areas, but from the reaction on our forums it appears something more widespread is the problem.

It looks like potentially a routing or peering issue may be the problem as since people can often get to some sites it rules out their connection. The clear dates listed on the BT service page range from 28th June to 1st July if the fault listed is the same one. So while we do not know the exact problem yet, this post if BT users can read it will at least save them pulling their hair out thinking it is their computer/router at fault.

Update Saturday 11:21am BT users on our forums are reporting that websites are becoming available again, so the problem may be over for now. First report we have was at 9:53am.