tm5402 hd m2

[ajp]

hi I have the tm5402 hd m2 receiver. if it is left switched on over night it seems to crash and I have to power it off and on again before it will work. I think it is a software problem and wondered
if anyone has the latest software update for it. I have had a look but carn't seem to find anything.

This is the info I have s/w version 1.41p (jun 28 2014)

h/w 1.00

boot version 6.00

thanks in advance

Andrew

[ajp]

thanks m8

[holmroad]

thanks m8

Plus, just a 'suggestion' mate, make sure you load the latest patch etc using the currently 'preferred' method, i.e. including Factory reset(s))!

[ajp]

Plus, just a 'suggestion' mate, make sure you load the latest patch etc using the currently 'preferred' method, i.e. including Factory reset(s))!

I would loose all the pre-installed satellites and setting and then I would have to put them all back in wouldn't I

[ajp]

SAve your channel list, this will put all the sats and channels back on.

hi save to a memory stick I think that's what you mean

andrew

[holmroad]

Suggest as follows Andrew:-

1) Back up current Channel List to USB - also make a note of current satellite/stb settings, e.g. latitude/longtitude, USALS(or Diseq), etc etc
2) Factory Reset
3) Load patch 142P
4) Factory Reset
5) Power box off/on at back with power toggle switch
6) Reload Channel List from 1) above
7) Suggest load latest TM Softcam (unless already loaded on previously whilst on old patch)
8) Check all settings are back to 1) above
9) Off you go!

Let us know how it goes Andrew please!

[ajp]

Suggest as follows Andrew:-

1) Back up current Channel List to USB - also make a note of current satellite/stb settings, e.g. latitude/longtitude, USALS(or Diseq), etc etc
2) Factory Reset
3) Load patch 142P
4) Factory Reset
5) Power box off/on at back with power toggle switch
6) Reload Channel List from 1) above
7) Suggest load latest TM Softcam (unless already loaded on previously whilst on old patch)
8) Check all settings are back to 1) above
9) Off you go!

Let us know how it goes Andrew please!

hi holmroad thanks for info will try later as busy at the moment and will get back to

andrew

[ajp]

hi holmroad I have saved details from receiver to memory stick there where two files I saw. Would you have the latest file for tm softcam just in case I
need.

thanks

andrew

[holmroad]

Here you go mate!!:respect-055:

[Barney]

Softcam keys dont get deleted with factory reset ,
neither does any of your saved Biss keys or anything in 8281 menu
just channel list only that gets wiped with factory reset .

[ajp]

thanks for the help will try it out and let you know

[holmroad]

Softcam keys dont get deleted with factory reset ,
neither does any of your saved Biss keys or anything in 8281 menu
just channel list only that gets wiped with factory reset .

Absolutely true Barney, only gave him latest softcam as he didnt say whether he'd used it before mate, so purely precautionary you understand!! lol!!

[marki]

Don't understand why this would only happen at night unless it's connected with the Wake and Sleep modes in Time Settings . Check that these are switched to off.If they are set to off then try setting them to get around the problem but I would've thought that if this was a bug then a lot of people would be shouting.Cheers.

[marki]

I did read,in another thread somewhere,about a similar problem,think it was on a TM 3/5.Instead of powering off then on,he just pressed the menu,epg or ok button.I can't remember and I can't find the thread!

[ajp]

hi marki I am having the same problem today I have noted your comments and will try what you say. If it continues it might need to be sent to technomate to look at.

regars andrew
I did read,in another thread somewhere,about a similar problem,think it was on a TM 3/5.Instead of powering off then on,he just pressed the menu,epg or ok button.I can't remember and I can't find the thread!

[ajp]

just a quick update have done a factory update and yet my receiver still freezes up when not used for a few hours, so there might be another problem and think I will need to contact technomate for help

regards

andrew

[ajp]

just to those who gave advice on my receiver freezing up I have put in a new power supply and it still gives me the same problem so it looks like it will have to go to technomate to be bench tested

[holmroad]

Maybe a power supply issue mate?

[digicon]

Theres always ONE!

[holmroad]

God you ARE a sarcastic lot - sorry for living!!! lol!!

[TheBadger]

I keep getting told "it's my age" when my senior moments become periods and link up!:king-041: Then they tell me that 60 is the new 40: can't win can we mate!:respect-069:

[ajp]

hi the badger don't worry it happens to me but yes have put a new power supply in as technomate said it could be but still have same problem, so I switch it off at night so that it works in the morning

regards

andrew
I keep getting told "it's my age" when my senior moments become periods and link up!:king-041: Then they tell me that 60 is the new 40: can't win can we mate!:respect-069:

[holmroad]

I am SO sorry to be so absent minded - or whatever - and it really honestly was a SPUR of the moment comment but without checking back as was only trying to help - ok without first checking back, but oh dear aren't the vultures out at times? lol!!

[holmroad]

Just like you and your mate!! lol!!

[skomedal]

I am SO sorry to be so absent minded - or whatever - and it really honestly was a SPUR of the moment comment but without checking back as was only trying to help - ok without first checking back, but oh dear aren't the vultures out at times? lol!!

Not a vulture:biggrinjester:

But you do leave yourself open to sarcastic comments with many of your ( not read the content ) replies to posts.

Maybe this thread hits some of your buttons:_

https://www.satpimps.co.uk/showthread.php?168040-Quality-not-quantity

Regards

[ajp]

all this back biting and my receiver still locks up when not used for a while having switch it off and on before it works

[skomedal]

just to those who gave advice on my receiver freezing up I have put in a new power supply and it still gives me the same problem so it looks like it will have to go to technomate to be bench tested

As you have replaced the power supply unit and ( maybe ) broken the factory seal to do this, sending it to technomate for testing will be an act of good will from them.

Good luck

Regards

[holmroad]

Only problem I see here is that TM cant simply replace your M2 ajp mate as its now not manufactured any more, so maybe as a goodwill gesture they may present you with an M3?
Or simple ring them and ask for guidance based on all YOUR experiences, they really ARE very reasonable, specially when protecting their reputation!
(Unless of course they still have an unsold M2 in their stock?)

[pathere]

Do any of the capacitors bulge at the top? Duff caps are the main cause of intermittent (and total) failure in modern equipment, checking some they are down to 50% of their rated value when looking slightly distorted. If you can solder they are easily replaced.