Novice help

[Xerion3800]

Hi ..... Be gentle as I know nothing about this but bought a icecrypt s3200ccihd box and a localish guy uploaded some software. Plugged into my own dish, tv and router. All working fine except we are getting picture stall for about 5 seconds every few mins.

The software guy is now away for quite a long while so can anybody suggest anything?

The previous box and dish combo from a certain large monopoly outfit never did this and I've not touched the dish.

All wires are secure. Broadband speed of it matters isn't great at 2.2mb.

[echelon]

moved to the correct forum

this could be a server issue if its on scrambled channels located at 28e, which we dont allow discussions of on here (most forums dont either - check the rules)

if its ok on free to air (FTA) channels like bbc and itv, and fails on say scrambled sly channels at 28e, contact your "source" and complain

[villamarre]

Hi xerion ,what service are you having problems with,28.5E or 27.5W,you dont say where you are so need more info like service that freezes,sig+qual strength,software level on box etc etc,but i use 3200 for 27.5W and have had no issues for nearly 2 years so post more info and you will get more help,as far as i know connection to Lan is only for SW updates youtube etc but if you know any other services available using lan let us know,