any help would for tomtom one

[phoney]

hello there would know if i can get tom-tom one 4n00.012 to work i try many thing nothing working and doing my nut in . i got not got original sd card i got from second hand shop .. so try to get working all i have come up each time the picture of sdcard with a cross on it and nothing else i dont know want Navcore it is only the number on the back i try Latest-FastActivate with a black sd card and put in the tomtom no luck as windows dont detect tom tom at all i newbie to this i read what is said but not luck still any help would be great

[Detlef]

First try connecting it to a PC with TomTom Home installed and no SD card in the slot.

It should work without the SD card, The card is usually only needed to run other maps.

Then report back.

[phoney]

ok thanks for reply i gve that a try

[phoney]

i try connecting to pc but it keep on the location is not available i/o error ..

[Detlef]

Could you elaborate a bit.

Which location is not available? The Tomtom or something else?

[phoney]

ok the tomtom location when Connect to computer the tomtom just crashed with out the sd card

[Detlef]

ok the tomtom location when Connect to computer the tomtom just crashed with out the sd card

OK. With it connected to a PC let it charge up for about 15 minutes. Then can you turn it off and on again with the ON button on the top (you need to press the button for 2 or 3 seconds) ?

Can you do that with and without the SD card installed?

If yes to either, turn it off and press the reset button on the bottom with a pin or a paperclip. (that clears any earlier settings which might have become corrupted).
Give it a few seconds to reset, then try starting it without the SD card.

If it still crashes, it may be that Tomtom Home can still repair the TT.

Install Tomtom HOME on the PC.

Plug in the Tomtom and turn it on - TT Home should start up on the PC.

If it doesn't start you have a real problem but just start it as you would for any program.

Look to see if TT Home recognises the TT

If yes try the Backup option first.

Have a look here for some things to try :

_http://uk.support.tomtom.com/app/answers/detail/a_id/12412/~/my-device-is-not-working.-how-do-i-restore-it%3F

If nothing works, the option to "Format" the TT looks a possibility but its a bit drastic as you will lose any map data in the device. That isn't a real problem as you can load and patch a map from this site.

If you can't do any internal updating of the TT then I'm a bit lost.