New receiver problems TM5402 M3 CAM & Signal Issues Help please!

[eurobuff]

Hi. I had a TM5402 M2, which died on me 2 days before Xmas, I needed a replacement quick, which I got from ******, but it’s the m3 version. I set it up and it seems to have 2 issues and just wondered if anyone else has the same. 1, I have an official Dutch viewing card which has always worked in the 1.07 Aston Crypt cam, but when I put this in my new receiver, it just says scrambled. It worked fine in my other receiver. On some channels I get a pink screen (viewing through scary not hdmi) and It sounds like a bird is chirping. I tried putting the card in the card reader/slot, it does work in there, but wondered why the cam doesn’t work? When the cam was in it was crashing the box, and had to be switched off at the back.

2, I have tuned in the channels and notice that some channels are missing from Hotbird, at first I thought it was the Horizontal channels, but then it seems to be a mixture of horizontal & vertical. Different ends of the frequency range, and missing from various Hotbird satellites, whether it be C, E etc. One example is 11681 H bis TV. Please can anyone help? I was running the original firmware and had the problems, then I updated to phantom patch 1.46, and still have the same problems.

[KARABANGA]

Hi if the Cam was working on the Mk2 then it should work on the Mk3. The Cam may not be compatible with the 146 patch. You may need to try an older patch ,also some times it may take a while for the Cam to activate a card..i had similar problems with the italian Tivusat card on the same box but got it to work in the end. Regarding the missing channels have you tried to do a blind scan on Hotbird...i would delete all the current Tp before doing a blind scan..this way you get rid of all the redundant TP's and install the latest ones. I am assuming that your dish is aligned correctly otherwise you wont find all channels. Regards

[eurobuff]

Hi, I will try another patch, although it was doing the same with the firmware that was installed on the box when I got it out of the box. Regarding Hotbird, I did clear all the channels and do a blind scan, and they are missing. If I try to add that frequency manually it says no signal strength on those particular frequencies.

Update- I have now tried 1.45 patch and it’s reacting the same. I set it to record something earlier, (with the card in the card reader slot)- it hasn’t recorded, it just says scrambled :( Also the receiver has been on for a couple of hours (3 maybe), the screen had a green tint to it, but when I switched it off and on again it returned to the normal colour?

[KARABANGA]

Hi In my experience with TM boxes its impossible for a blind scan not to pick up channels unless there is an alignment or LNB issue. Which frequency are you trying to pick up as i can check on my M3 to see if its correct. Thats why i prefer a blind scan as it tells me if dish is aligned correctly or not by the number of channels it finds. f you insert the card without the CAM does it recognize it in the card menu??? Regards

[Mobley2]

Have you set the LNB to Universal? if not it could explain why you are missing channels.

Regards mobley2

[eurobuff]

Hi In my experience with TM boxes its impossible for a blind scan not to pick up channels unless there is an alignment or LNB issue. Which frequency are you trying to pick up as i can check on my M3 to see if its correct. Thats why i prefer a blind scan as it tells me if dish is aligned correctly or not by the number of channels it finds. f you insert the card without the CAM does it recognize it in the card menu??? Regards

The frequency is 11681 H, Hotbird 13E, my M2 version did pick it up on the same dish? The card does work in the card slot, but the problem is sometimes I have to switch channels and back again for the card to open the channel. I set it to record something, which didn’t record as it said the channel was scrambled.

[eurobuff]

Have you set the LNB to Universal? if not it could explain why you are missing channels.

Regards mobley2

My LNB is set to universal, LNB frequency = 9.750 / 10.600, I have tried changing it to 9.750 / 10.750 but that doesn’t make any difference. 22khz is set to Auto, LNB Powe is set to on

[KARABANGA]

Hi The LNB should be set to Universal 9.750/10.600... 22khz to Auto and LNB power to ON. Have you tried to delete all the TP's and doing a blind scan to see if all channels get tuned in. What is the signal reading on frequencies that are you getting also do you have fixed dish or motor... also what channels are you trying to get. Regards

[eurobuff]

Hi The LNB should be set to Universal 9.750/10.600... 22khz to Auto and LNB power to ON. Have you tried to delete all the TP's and doing a blind scan to see if all channels get tuned in. What is the signal reading on frequencies that are you getting also do you have fixed dish or motor... also what channels are you trying to get. Regards

Hi, I be deleted all the channels, and did a blind scan. I have a fixed dish with inverto multi LNB (3 LNBs, Hotbird, Astra 19 & Astra 23.5). I was trying to get the Bis TV channels on that frequency. The signal reading on the other Hotbird channels say 97% L (orange bar) 9.9-10d 70% (blue bar), it’s a different way of displaying things than my last one. When I’ve just checked on another transponder 12693 H, I could receive that earlier today, but now I’m getting no signal? Ive also discovered another problem. If I try to record the channels I can get with the viewing card, it records for about 30secs and then it freezes and comes up as scrambled, the minute I stop it recording it all goes back to normal (that is with the phantom patch 1.46 & 1.45) but if I put the official software on it it works ok, I’m assuming this is the patch, but I can’t see anyone else reporting that problem

[KARABANGA]

Hi How have you configured the 3 LNB's. I am assuming you have a Disecq switch connected to receiver and you need to tell the receiver which port of the Disecq each satellite is connected to. Are you getting channels from all 3 satellites. The receiver reading of orange 97 percent is default value for cable reading the LNB (this is correct).The blue signal is the frequency reading from a satellite and this can vary depending on dish alignment. The MK3 can give you readings in decibels and percentages or percentages only...The MK2 only gives readings in percentages.There are no Dutch channels on Hotbird as far as i know. There are BIS channels on Hotbird and Astra1(19.2 east) Dutch channels are on Astra3 (23.5 east). You have a Dutch viewing card but are trying to open BIS channels which are French is this correct...I think you should double check that the 3 LNB's are configured correctly in Disecq 1.0 settings. The reason people dont report problems with the Phantom patches is probably because they dont use viewing cards but use other functions of the patches. I use an Italian viewing card and have no problems with it. regards

[eurobuff]

Hi How have you configured the 3 LNB's. I am assuming you have a Disecq switch connected to receiver and you need to tell the receiver which port of the Disecq each satellite is connected to. Are you getting channels from all 3 satellites. The receiver reading of orange 97 percent is default value for cable reading the LNB (this is correct).The blue signal is the frequency reading from a satellite and this can vary depending on dish alignment. The MK3 can give you readings in decibels and percentages or percentages only...The MK2 only gives readings in percentages.There are no Dutch channels on Hotbird as far as i know. There are BIS channels on Hotbird and Astra1(19.2 east) Dutch channels are on Astra3 (23.5 east). You have a Dutch viewing card but are trying to open BIS channels which are French is this correct...I think you should double check that the 3 LNB's are configured correctly in Disecq 1.0 settings. The reason people dont report problems with the Phantom patches is probably because they dont use viewing cards but use other functions of the patches. I use an Italian viewing card and have no problems with it. regards

Hi I have 2 problems, well three now. One problem is when recording a Dutch channel on 23.5 Dec east, it records for about 30 secs and says scrambled. And when I press stop the picture resumes. I tried doing the same thing with the official software, which worked, but I’ve tried again since my post (with the original software) and it acted the same way as the patch did, recording for 30secs and freezing. The 2nd problem is that I also have a bis tv French card, for 13deg east Hotbird, but I am unable to tune in the transponders as my receiver says there’s no signal on that frequency. I checked the rest of the Hotbird transponders and there seems to be about 7 or 8 that it has missed. I have the LNBs switched via the receiver Diseqc 1.0, Hotbird is set to 1 of 4, Astra 19 set to 2 of 4 and 23.5 E set to 3 of 4. I can receive channels from all 3 satellites. As far as I know it’s only Hotbird that has missing channels, although I haven’t actually gone through the other two satellites to see if there are any missing. I’ve now tried patch 123, 142, 145, 146 & also original software 1.10 & 1.44. I’m wondering if I’ve actually got a faulty receiver?

[KARABANGA]

Hi.. Can you get hold of a spare receiver to test out ..it could be you have an alignment issue . On Hotbird with a blind scan you should get at least 1300 channels, on Astra 1 around 1000 channels and 23.5 east about 300 channels. This could explain why channel says scrambled as signal quality may be too low. If you live near London and if ok with you i could come round with my MK3 and try to resolve the problem. I dont think its the receiver thats faulty as from my experience the TM's are very reliable boxes... Regards

[eurobuff]

Hi.. Can you get hold of a spare receiver to test out ..it could be you have an alignment issue . On Hotbird with a blind scan you should get at least 1300 channels, on Astra 1 around 1000 channels and 23.5 east about 300 channels. This could explain why channel says scrambled as signal quality may be too low. If you live near London and if ok with you i could come round with my MK3 and try to resolve the problem. I dont think its the receiver thats faulty as from my experience the TM's are very reliable boxes... Regards

Hi, thanks for the offer but I live in Middlesbrough about 300 miles away. I can get 951 channels on 19deg East, 246 on 23.5 Dec East, and 1151 on Hotbird. That was on a blind scan done on Xmas eve. But I’m even more confused now. I have managed to get hold of another M3 to test out, only I can’t get any channels on 23.5deg east? I am really puzzled, I plugged the original M3 back in and I can receive 23.5 DegEast. None of this makes any sense to me. The test box is running the same software that, the first M3 had on when I scanned the channels initially.

[satwyn]

Hi I have 2 problems, well three now. One problem is when recording a Dutch channel on 23.5 Dec east, it records for about 30 secs and says scrambled. And when I press stop the picture resumes. I tried doing the same thing with the official software, which worked, but I’ve tried again since my post (with the original software) and it acted the same way as the patch did, recording for 30secs and freezing. The 2nd problem is that I also have a bis tv French card, for 13deg east Hotbird, but I am unable to tune in the transponders as my receiver says there’s no signal on that frequency. I checked the rest of the Hotbird transponders and there seems to be about 7 or 8 that it has missed. I have the LNBs switched via the receiver Diseqc 1.0, Hotbird is set to 1 of 4, Astra 19 set to 2 of 4 and 23.5 E set to 3 of 4. I can receive channels from all 3 satellites. As far as I know it’s only Hotbird that has missing channels, although I haven’t actually gone through the other two satellites to see if there are any missing. I’ve now tried patch 123, 142, 145, 146 & also original software 1.10 & 1.44. I’m wondering if I’ve actually got a faulty receiver?
try the receiver direct to the lnb on 13e and see if the missing frequencies scan in Justin case it's a diseqc problem also you could hook the receiver by scart to hard drive dvd recorder to record until you get to the bottom of the recording problem

[eurobuff]

try the receiver direct to the lnb on 13e and see if the missing frequencies scan in Justin case it's a diseqc problem also you could hook the receiver by scart to hard drive dvd recorder to record until you get to the bottom of the recording problem

Hi, tried that but no difference, but I’ve managed to get the 2nd M3 box to pick up 23.5 Deg channels. Its managed to do one successful recording. I’m going to test again. I haven’t got all the cables connected, Ethernet etc, don’t know if that makes a difference?

[KARABANGA]

Hi The ethernet cable has nothing to do with motors or disecq switches etc...its only purpose is to connect box to internet.. Which channels are you trying to pick up and from which satellite....if blind scan does not find the frequency then you may need to adjust the LNB or dish slightly .judging by the number of channels you have found you cannot be that far off really. On Hotbird do you get the Polish channels on 11488H s/r 27500(Eleven Sports etc)..if not then dish is not set up correctly. Regards.

[eurobuff]

Hi The ethernet cable has nothing to do with motors or disecq switches etc...its only purpose is to connect box to internet.. Which channels are you trying to pick up and from which satellite....if blind scan does not find the frequency then you may need to adjust the LNB or dish slightly .judging by the number of channels you have found you cannot be that far off really. On Hotbird do you get the Polish channels on 11488H s/r 27500(Eleven Sports etc)..if not then dish is not set up correctly. Regards.

Hi, I can get that transponder, I get about 75% signal quality, 96% strength. I can’t actually view the channel as it’s scrambled. The reason I mentioned about the Ethernet was that someone mentioned that when various leads are plugged into the receiver along with the cams & cards, it’s all extra power drain on the receiver and maybe the power supply maybe faulty and struggling with the extra work? I don’t know if this is true? Or how much effect it would have. On the 2nd M3 I still have the pink screen when the card is in the cam, but I’ve now done a couple of tests and it seems to be recording ok with the card in the slot. I’m just wondering if this receiver is acting different to the first M3 because it’s not got all the normal leads plugged into it yet? Regarding the missing frequencies, someone mentioned that the M3 tuner is inferior to the M3 and that is why I could receive the channels on that and not the M3? Someone mentioned it might be worth getting an amplifier but when I mentioned this to the satellite shop today, they said it wouldn’t make any difference as it would be amplifying the bad signal with the good, and that amplifiers are only useful if there is 60 meters or more of cable between the dish and the receiver?

[KARABANGA]

Hi Dont know why people are telling you loads of rubbish regarding extra cables etc..i have same box with card and ethernet cable etc etc and have no problems. I find it odd that you are getting 75% signal quality on Eleven Sports and still missing channels...If you go into satellite setup and look in the TP's list do you see the frequency that you are missing.if not add it manually and see if it gives you a signal quality reading. Are the channels you are looking for definetely on Hotbird....Regards

[eurobuff]

Hi Dont know why people are telling you loads of rubbish regarding extra cables etc..i have same box with card and ethernet cable etc etc and have no problems. I find it odd that you are getting 75% signal quality on Eleven Sports and still missing channels...If you go into satellite setup and look in the TP's list do you see the frequency that you are missing.if not add it manually and see if it gives you a signal quality reading. Are the channels you are looking for definetely on Hotbird....Regards

Hi, if I go out not the setup the transponders are on the list but when I select them I just get a red bar on the strength part and nothing on the quality. If I press scan it doesn’t find any channels. The transponders are Hotbird channels (French bis TV), I even checked with my card supplier that they hadn’t moved frequencies and they haven’t. He checked the channels and could view them. If you want to see, W9 is on 11681 H, also Arte HD free to air is on there as well, the other channels are on 12693, I know BFM is a free to air channel on that frequency. Initially when I plugged the box in I could pick that frequency up on the afternoon, but once it got to the night time I was getting no signal. I’m trying to get someone to check the dish out but it seems everyone’s on holiday. I know that when I had the dish installed initially I had trouble finding someone that would do it as they were saying it was too difficult to install and would only install a motorised dish.

[holmroad]

@eurobuff:- Whereabouts are you located mate?

[eurobuff]

@eurobuff:- Whereabouts are you located mate?

Middlesbrough in the North East

[KARABANGA]

Hi If you have the correct transponder in your list but dont get the quality signal then its your dish/LNB that needs tweaking. If your dish is easy to get to then i would leave TV on the TP displaying this frequency and then adjust the LNB slightly left or right and see if signal comes in.(or get someone to watch it for you). If signal does not come in then you need to adjust the dish a fraction up or down or left and right until you pick signal up. Regards.

[eurobuff]

Hi If you have the correct transponder in your list but dont get the quality signal then its your dish/LNB that needs tweaking. If your dish is easy to get to then i would leave TV on the TP displaying this frequency and then adjust the LNB slightly left or right and see if signal comes in.(or get someone to watch it for you). If signal does not come in then you need to adjust the dish a fraction up or down or left and right until you pick signal up. Regards.

I managed to get hold of someone, and told them the dish needed looking at. He came out but said he wanted to check the feed coming in the house first, which he did with his “analyser”. He fiddled about for about 1 1/2hrs and decided it must be the dish at fault! One of the transponders 12693 when he arrived was all blocky and the signal cutting in and out, after about an hour the signal was perfect? He said he’d never come across anything like it. By the time he’d finished it was too dark to look at the dish, so he’s going to come back tomorrow. To be continued.

[KARABANGA]

Hi There is nothing wrong with the dish..it needs readjusting only....the reason it was blocky is because the signal was too weak to open the channels.. i dont understand if he got the signal perfect why did he not tighten up the dish rather than coming back tomorrow...i suppose so long as its all sorted you will be happy.. Regards

[Barney]

It takes 20 secs literally to check signal strength of your cable but i have worked with many,many dishes including my own dishes four of which are motorized
and i have never started to look at a cable inside it is just ignorance or stupidity or both really .
Start by checking LNB signal connect meter to lnb direct if that is ok and it should be ....then look at LNB cable outside for any water damage 2 min job at best ... check signal from 13E Peak signal raise or lower dish try not to move East/West and scan in some channels on sat meter when good lock is found , Connect cable again go inside and check results and see if any signal loss from your receiver cable inside very unlikely there will be any loss unless cable is really long [+20meters ] , if okay then proceed to affected satellite & freq on your TM5402 and see if any further adjustments with LNB are required usually not at this stage but always worth checking to finish up the job properly .
Get paid and pi$$ off to next job , not rocket science really !!

Your sat guy seems like a real ignorant n00b i would not allow him back and find a qualified / experienced sat installer who will fix your minor issues in next to no time at all without pi$$ing about all day long scratching his ball sack : ))
i would bet i could have your problem sorted in under 30mins flat since you already have some signal but maybbe from other sats you might well be picking 16E just too much probably ??
But sounds very simple indeed as above poster has pointed out to you : ))
Good luck !! :king-042:

[Barney]

The frequency is 11681 H, Hotbird 13E, my M2 version did pick it up on the same dish? The card does work in the card slot, but the problem is sometimes I have to switch channels and back again for the card to open the channel. I set it to record something, which didn’t record as it said the channel was scrambled.i have checked on my Technomate TM5402 M3 HD and the reason for your Scrambled channel message is due to your dish/LNB not picking a proper signal from this Satellite and/or Transponder maybbe you were locking on a totally different Satellite and Transponder since your dish is clearly not aligned yet ?
on this freq i have 15.2db 97% Tested on my 78cm motorized triax dish
i recorded 5mins on Arte HD channel FTA [ free to air ] and it played back just fine , i would imagine all channels on this Freq will reqord just fine but since i do not have Bis France card i am unable to test i'm afraid .
Do not mess with LNB Settings in receiver either unless you really know what your doing , its best to leave this as default settings
because its only for someone experienced in that area and the default settings are fine its just your dish that is not fine .
you say your dish is fixed therefor your solution is going to be incredibly simple if 23.5E and 19E is ok then its just a matter of peaking the 13E LNB
most likely not skewed right or dish is too heavily focused on 23/19E and not 13E picking up bleed-over from 16E is all too common with fixed multi LNB Set up ,
it really should take less than a few mins to resolve this issue with someone that knows exactly what they are doing .
motorized dishes tend to be a lot more complex but even so any more than 20-30mins is way too long to waste on such a simple problem such as yours : )
good luck : ))

[eurobuff]

Hi There is nothing wrong with the dish..it needs readjusting only....the reason it was blocky is because the signal was too weak to open the channels.. i dont understand if he got the signal perfect why did he not tighten up the dish rather than coming back tomorrow...i suppose so long as its all sorted you will be happy.. Regards

Sorry, maybe I didn’t explain that bit properly. I had a weak signal off a different transponder blocky etc(12693) and then later it was a perfect picture, but he didn’t do anything, it just did that by itself. I rang this bloke because
his website quoted that he was an expert trouble shooter, and that he did bespoke installations. I told him on the phone that the dish was the problem and that by this point I had 3 different satellite receivers connected to the same dish all not able to receive the transponder. However when he came out and I started to speak to him, he mentioned that he used to work for sky, and that he’d never installed a motorised dish! At this point I was a bit wary, but he said he was familiar with the inverto triple LNB set up that I had? he then started fiddling with his meter, telling me it had cost him £1000 but didn’t seem to know how to use it, initially saying he couldn’t get any readings from any of the satellites. I had to tell him he needed to set it to disecq switching, as soon as he did that voila he started to get some information from the cable! He then said, it looked like I was right and that it was the dish & he wouldn’t charge me as he hasn’t fixed anything. He then said he knows now that the Hotbird LNB will just need aligning properly. I’m hoping he is capable at doing that? I have rung several satellite installers, most are on holiday, one said he’d get back to me and hasn’t, and another who’s meter is in for a service. This character that came out was the only one I can find.

[holmroad]

Good point re possible water ingress Barney, as obviously this is quite common where lnb cables not sealed correctly!

[KARABANGA]

Hi In my honest opinion unless you need 3 LNB's for whatever reason you are always better off with a motor..its less hassle and despite what some people say its easy to install..just needs safety and patience..and its very rewarding. Your problem all along had nothing to do with faulty cables etc but alignment issues .. i dont blame you but if the guy worked for Sky he should have sorted it out in 5 mins....he must have seen this type of problems many times....hope he dont charge you an arm and a leg.....Happy New Year...

[eurobuff]

Hi In my honest opinion unless you need 3 LNB's for whatever reason you are always better off with a motor..its less hassle and despite what some people say its easy to install..just needs safety and patience..and its very rewarding. Your problem all along had nothing to do with faulty cables etc but alignment issues .. i dont blame you but if the guy worked for Sky he should have sorted it out in 5 mins....he must have seen this type of problems many times....hope he dont charge you an arm and a leg.....Happy New Year...

Hi, he came back this morning. I had a spare LNB (brand new), he put the new LNB on and after that the transponders were there, I also seem to be getting slightly stronger signals on the other channels that I was getting previously. He reckoned the original LNB had blown. I was thinking of changing to a motorised system, but the thing that put me off was the fact that we have the neighbours from hell, who’s kids think it’s a good game to throw something at the dish when it’s moving. It cost me £50 in the end, which I didn’t think was too bad? I thought it was all sorted, but I thought I’d do a new blind scan of Hotbird so that I’d get the missing channels, only on this scan it’s only picked up 958 channels, and with the dodgy LNB it picked up 1151, so now I’m confused again! Happy New Year

[KARABANGA]

Hi God what are they doing to you...how can the LNB be dodgy if it found over 1000 channels...its probably because the new LNB is not tweaked properly or dish has not been aligned correctly...its a shame i dont live in your area ..i would have sorted it out with my eyes closed...50 quids is not too bad if it was working properly. Regards

[eurobuff]

Hi God what are they doing to you...how can the LNB be dodgy if it found over 1000 channels...its probably because the new LNB is not tweaked properly or dish has not been aligned correctly...its a shame i dont live in your area ..i would have sorted it out with my eyes closed...50 quids is not too bad if it was working properly. Regards

I know I just don’t get it. I’ve gone through every transponder that was missing and tuned each one in manually using advanced search. And I can get every one of them, I now have 1330 channels. So the dish/LNB/alignment must be right now as I couldn’t get them previously. Why the receiver couldn’t pick them up on a blind scan, god knows, I even tried doing another blind scan at 1mhz steps but it still only found 975 channels? The original scan was done on the first m3 receiver but can’t remember what patch at the time. The new scan is done on the second m3 receiver using patch 146. I don’t know if the difference in the channel count is due to it being a different receiver albeit the same model? I wouldn’t have thought though so ?

[KARABANGA]

Hi.. I dont think its the patch to be honest...although you could try and put original patch back (available from TM website) and then do a blind scan and see how many channels it will find. Did you check to see if you have duplicate channels or really 1330 channels.. Like i said the best way to do a blind scan is to delete all TP's so you end up with zero and then run the blind scan. If you have a motorized system, i know you dont, its best to save your channel list before deleting anything in case of problems. Regarda.

[eurobuff]

Hi.. I dont think its the patch to be honest...although you could try and put original patch back (available from TM website) and then do a blind scan and see how many channels it will find. Did you check to see if you have duplicate channels or really 1330 channels.. Like i said the best way to do a blind scan is to delete all TP's so you end up with zero and then run the blind scan. If you have a motorized system, i know you dont, its best to save your channel list before deleting anything in case of problems. Regarda.

Hi, it doesn’t look like there’s any duplicates, I went through the transponders in the settings, and crossed checked with King Of Sat website. There is only One transponder that it says no signal (12475 H) which it did pick up on the previous LNB? But since the blind scan it’s added a lot of false transponders, where the frequency is right but the symbol rate is way out eg 1.300, there are quite a few like that, I’ve never come across that before. I have saved my channel list, but after doing that it’s wiped out all my timers that I’d set :( Do you know if there’s a way to change all the audio settings in one go for all the channels to “high”, every time I’m doing a rescan I’m having to reset the volume levels back to high (default is medium) and it takes over an hour to do that, and that’s only changing the channels I would watch. If there’s a way to do that I’d give it another go, but the fact that it’s working now, I’m tempted just to leave it. The only thing is though if I have to do a rescan at any time in the future I won’t be confident that it’s finding all the channels.

[KARABANGA]

Hi. I had similar problems awhile back when blind scan was finding transponders with incorrect details..i was getting symbol rates as 45000 instead of 27500 and also was duplicating channels with different frequencies. I would try the following:

1) Do a factory reset.
2) In satellite settings check LNB values are Universal 9750/10600
3) Delete all the TP's for Hotbird.
4) Do a blind scan on Hotbird - use 2ghz steps. Make sure parameters look ok .
After blind scan check results.

Regards.

[eurobuff]

Hi. I had similar problems awhile back when blind scan was finding transponders with incorrect details..i was getting symbol rates as 45000 instead of 27500 and also was duplicating channels with different frequencies. I would try the following:

1) Do a factory reset.
2) In satellite settings check LNB values are Universal 9750/10600
3) Delete all the TP's for Hotbird.
4) Do a blind scan on Hotbird - use 2ghz steps. Make sure parameters look ok .
After blind scan check results.

Regards.

Hi, thanks for all your help, I really do appreciate it. I think I’m gonna leave it for now, the thought of spending another couple of hours resetting all the audio levels on the channels, again, doesn’t really appeal at the moment! I’m just feeling like I’m going round in circles, and as it seems to be working at the moment I’m tempted to leave it alone in case it might end up worse. If I have to end up doing a rescan at a separate time, then I’ll try this though.

[Barney]

TM5402 M3 is not a great receiver there has been zero support in 2 years its a poor box with many bugs and defects
other boxes would appeal much more these days since Technomate brand is dead .

[KARABANGA]

Hi Who told you that the TM5402 is dead.... many people i know have it and are very happy with them..It still has support as its got latest PowerVu and Tandberg keys as well as other functions including analogue RF output.its also great with a motor.. if you dont like it fine...stick to your own brands. Regards

[Barney]

just stating the facts sure it works with public h@cks so does all other branded boxes
but simple updates like youtube and bugs and other easy simple defects were never addressed or fixed and wont be neither
Tandberg upgraded their Encryption leaving TMate far behind if there is any further encryption changes do not expect any fix coming
i refused to pay big money to a company that made big profits with their branded boxes and could not even be bothered to fix something as simple as youtube
any working Public PowerVu and Tandberg keys must be manually inserted due to lack of any support whatsoever ,
i have no idea why you would bother to support and back a company that could not care less about you after paying hard earned cash and not getting any support or software updates whatsoever , but everyone got an opinion i guess ..mines is just different as i call it how i see it : ))

[KARABANGA]

.....YouTube fixed over 18 months ago ..Tandberg fixed last November.... Why you telling people there no support then.

[Barney]

Was there a new patch or something missed ?? :eek:
i think not ..Youtube , Hardstation are still Broken for the past 18 months
There was no Tandberg fix and once public keys are changed that will be the end for Technomate boxes : ))
if there is some mysterious new software patch since 2016 then why are you not posting about it ?????

[holmroad]

Yes Barney, quite right both YouTube AND HS have been hanging up during attempted use for months with bugs on M3 - plus I also believe Tandberg has changed away from version contained in last patch too and not working as it should, if at all?
PowerVu on 9E etc seems fine though thank goodness for AFN etc!!