Duplex Play app

[welshpaddy]

My duplex play activation has expired but when I try to renew it keep getting message server not ready please try again later apparently this problem has been around for a while

[manic01]

Download DuplexPlay on any windows PC or XBOX one from the official Microsoft Windows Store https://www.microsoft.com/en-gb/p/duplex-play/9nxbkn795pkq?activetab=pivot:over viewtab
Or alternatively Download DuplexPlay on any android device from the official Google Play Store https://play.google.com/store/apps/details?id=com.duplexiptv&hl=en
Open the downloaded DuplexPlay App on Windows or Android device
On home screen open [Activation]
Choose [Renew for other device]
Type device ID and device Key of your TV
Choose an activation type and then confirm purchase
Restart DuplexPlay on your TV

[welshpaddy]

Tried that but same result been reading on message boards this has been an ongoing problem for a few months e-mailed them but no response

[chopper1]

i renewed my duplexplay sub with the windows app last week, it worked fine

[welshpaddy]

Think you got to be running Windows 10 and I am only running Windows 7 tried it and app kept freezing

[manic01]

Think you got to be running Windows 10 and I am only running Windows 7 tried it and app kept freezing

So no issues with windows app, just using old unsupported version?


Your device must meet all minimum requirements to use this product OS Windows 10 version 14393.0 or higher,

[welshpaddy]

Got it sorted got a disc for windows 10 and upgraded my PC from windows 7