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Thread: no signal after updating

  1. #1
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    Icon14 no signal after updating

    i couldnt get jsc sports on so put new update inbut by mistake i pressed s/w all update now i cant get a signel so did a factory reset but still says no signel

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    Security Admin echelon's Avatar
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    use the repair tools and reflash it

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    Cool Dude ^^COMPASS^^'s Avatar
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    Quote Originally Posted by ian19642007 View Post
    i couldnt get jsc sports on so put new update inbut by mistake i pressed s/w all update now i cant get a signel so did a factory reset but still says no signel
    If your motor setup was Usals you will have lost your longitude & latitude coordinates & this will explain a loss of signal

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    sounds complicated

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    can anyone tell me what to do or do i need to buy another box

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    Cool Dude ^^COMPASS^^'s Avatar
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    no your receiver is fine you just need to locate your satellites again,

    hopefully your satellite installer entered your usual coordinates in relationship to your postcode

    you can find your Latitude & Longitude positions from here -http://www.dishpointer.com/

    theres a guide here on how to setup your spiderbox which includes Usuals setup

    forgot the link to the guide

    here it is https://www.satpimps.co.uk/showthrea...351#post812351

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    pressed s/w up date all on spiderbox hd 9000

    hi was trying to put a update in yesterday because my service + wouldnt connect but when i put new update in i pressed s/w update by mistake so a think ive lost all the settings now i get no freeview on box everything just comming up no signal ive put 1111 in to get ethernet on but wont connect and ive never done owt like this before as it was all set up for me when i bought it hope someone can help as wife is going barmy lol

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    Security Admin echelon's Avatar
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    s/w update is correct when updating a box

    its s/w + all data that you do not use when doing this

    suggest you check the date in system utility , system information which should say sep 5 2011

    then if you havent got any channels , download and install my channel list then set it up for usals for your area

    then test for bbc1 on 28e and vh1 classic on thor

    make sure networking is turned on using 1111 and check the mac address code shows ok in IP SETUP
    also check you have a valid ip from your router in IP SETUP

    GET THOSE BASICS RIGHT AND VIEWING FREESAT ( FREE TO AIR SAT CHANNELS ON ASTRA 2 ) and we will do the rest again

    NOTE : do not start more than one thread on the same subject in future
    I have merged your 2 threads into one as its better to help you that way

    there is no freeview on a spiderbox 9000 , freeview is obtained from your house aerial on a freeview box

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    sorry i meant i pressed s/w + all data

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    Quote Originally Posted by ian19642007 View Post
    sorry i meant i pressed s/w + all data
    in that case do the rest of what I said in my reply before your last answer and report back

    here is todays channel list from me if you want it , setup your usals after loading it

    https://www.satpimps.co.uk/showthrea...928#post814928

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    thanks for the channel list so i dont have to mess with ips or anything and how do i know what my usals should be set at

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    Quote Originally Posted by ian19642007 View Post
    thanks for the channel list so i dont have to mess with ips or anything and how do i know what my usals should be set at
    I dont know what you have to mess with as you dont answer questions , you dont volunteer any information and its like trying to get blood from a stone when dealing with you , you still havent answered the questions I asked of you in post 8

    one line answers wont help much in dealing with this

    you can get your usals settings from the info that compass posted yesterday , which is now higher up this thread in post 6 because I merged the 2 threads into one for clarity

    if you arent going to read and follow what has already been given to you then I can assure you that you wont fix your box

    if you dont want to use the link by compass to get your coordinates , use a gps satnav as that will tell you the same details

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    like i said ive never done it before so you might as well be talking spanish to me ive downloaded feb update and sept update hd softcam and your channel list i will try em later

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    Quote Originally Posted by ian19642007 View Post
    like i said ive never done it before so you might as well be talking spanish to me ive downloaded feb update and sept update hd softcam and your channel list i will try em later
    well its time that you did learn , seeing as you effed it up by pressing the wrong selection using the buttons , there is a first time for everybody , which is why the guides have been posted in the guide section , so that even a numpty can follow it , due to the fact that the guides contain step by step details on getting a spiderbox up and running

    https://www.satpimps.co.uk/forumdisp...Guides-amp-FAQ

    we were all new once , the difference is that I read and follow what has been asked , and when asked a question I try to answer it by giving the answer asked for , as do most forum members here , I even posted some of those guides for clarity

    you ask for technical help on a technical forum to solve a technical problem and then complain when its given to you

    you could read every haynes manual on the planet but it does not turn you into a car mechanic , so hands on experience and learning from your mistakes is what makes the human being ( homo sapien ) what he is today , making airbus or boeing dreamliners or a merc into such marvellous transporters

    remember , in the eyes of the law , ignorance is no excuse , just a starting point to revelation

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    Member ChorleyMatt's Avatar
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    Without finding and entering your lon & lat in the USALS settings you're wasting your time loading channel lists and all the other stuff - if your box doesn't know where to point the dish to then you'll get nothing. Do as ^^COMPASS^^ & echelon have told you to do - find the lon & lat for your location and get this entered into your Spider. After that, you can start worrying about everything else.

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    why is the selection on the update then as you put it it effs the box up

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    Quote Originally Posted by ian19642007 View Post
    why is the selection on the update then as you put it it effs the box up
    its there to restore a full backup of your system , it does not eff the box up at all

    choosing s/w update is used for a patch update which is the selection YOU should have used

    choosing s/w + all data is used for a full restore of your system using the stb+all uad you previously save onto a usb stick

    so you should have backed up your box using the all data uad option to usb stick in the past , or just before updating your box ( which I always do ) , then if there is a problem you restore it using s/w + all data from that UAD file you backed up and you are back to how you were

    in your case you did a patch update ( s/w update ) but chose the wrong option in the menu , despite warnings on this forum for over 18 months about it !

    if you had read the guides you would have known what you are doing , AND should have done a UAD backup AND channel list backup AND noted down your usals settings before proceeding to try repatching it

    dont blame the box for your mistakes , the details are all there for a reason , and prevention is better than cure

    and dont start second guessing stuff you know nothing about either

  18. #18
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    the box int that good anyway channels off and on all time

  19. #19
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    Quote Originally Posted by ian19642007 View Post
    the box int that good anyway channels off and on all time
    in that case sell it to somebody that knows what they are doing and subscribe to vermin or sly where you do pay for channels and expect 24/7/365 service , or stick with freeview

    thread closed

    update , it now appears that his usals had reset to zero , and now he has entered his coordinates from dishpointer he is getting fta channels again

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